Jelian Mercado
Miami,FL
Summary
Highly motivated Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.
Overview
8
8
years of professional experience
Work History
Writer
Jel's Journal
Current
- Dedicated blogger with expertise in fashion, books, and lifestyle
- Successfully grew readership by 340% over the course of a week
- Researched and wrote weekly blog posts
- Monitored and analyzed website traffic and blog post performance to identify areas for improvement
- Utilized social media channels to promote and share blog posts, resulting in an increase in followers.
Owner
Mixed Company
01.2024 - Current
- Founded and operated a successful jewelry brand, overseeing all aspects of business development, financial management, and creative design
- Developed and executed effective marketing strategies
- Launched new product lines, garnering positive reviews
- Implemented cost-effective measures, optimizing budget allocation and improving overall profitability
- Cultivated and maintained strong relationships with suppliers, ensuring a consistent and high-quality inventory
- Adapted to market trends and introduced innovative designs, keeping the brand competitive in the ever-evolving jewelry industry.
Content Creator
Self
04.2016 - Current
- Developed a content strategy that generated 120+ million views across all digital channels
- Edited and proofread content to ensure accuracy and adherence to style guidelines
- Developed and executed social media content for a variety of brands
- Created engaging content that drove traffic on social media
- Used a variety of tools to create content
- Engaged with audiences on social media to build relationships and drive engagement
- Tracked and analyzed social media results to measure impact
- Edited videos for social media, ads, and other marketing materials
- Used video editing software to create engaging and visually appealing videos.
Cocktail
PBR Cowboy Bar
09.2023 - 12.2023
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed.
Sales Associate
Neiman Marcus
10.2015 - 01.2016
- Collaborated with cross-functional teams to ensure product availability and inventory accuracy
- Analyzed customer feedback and suggested strategies for improving customer experience
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Assist customers with finding products and making purchases
- Answer customer questions and resolve customer issues
- Maintain a clean and organized sales floor
- Track inventory levels and order products as needed.
Education
Marketing
Miami Dade College
01.2025
Skills
- Fast Learner
- Customer Service
- Creativity
- Leadership
- Adaptability
- Computer Skills
- Project Management Skills
- Good time management
Social Profiles
https://www.instagram.com/jelian/, https://jelian.substack.com/, https://shopmixedcompany.com/
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Writer
Jel's Journal
Current
Owner
Mixed Company
01.2024 - Current
Cocktail
PBR Cowboy Bar
09.2023 - 12.2023
Content Creator
Self
04.2016 - Current
Sales Associate
Neiman Marcus
10.2015 - 01.2016
Marketing
Miami Dade College