Work with Contractors, Engineers and Factories, for quotation and Management of Commercial Lighting Projects, Small and Medium
Program Lighting Control Systems and Panels.
Relationship Manager
ACMG FEDERAL CREDIT UNION
09.2012 - 05.2018
Respond to all applicant and member requests to open, revise or close new Credit Union’s products and/or Services (Shares, Certificates of Deposits)
Provide account servicing and error resolution, including resolving routine customer problems
Assist new and current members with the opening and administration (Contributions, distributions, transfers) of IRA and HSA Accounts
Provide financial education to members
Conduct outbound calls and participate in branch sales promotions
Solicit Loan Business during member’s interactions in person or over the phone, process applications, running credit reports, booking and disbursement of the loan
Meeting Sales goals as assigned
Proactively look for opportunities in all member interactions to solicit additional business or additional members
Participate in loan recapture projects that involve contacting members to review credit union’s products and services that would be beneficial to them
Member Services Representative
BEACON FEDERAL BANCORP
05.2009 - 09.2012
Responsible for retaining and expanding existing customer relationships and acquiring new customers
Greets each member and prospect that comes into the branch office and responds to inquiries about Beacon’s products and services
Provides members with the appropriate understanding of their new and/or existing Beacon account and all associated services as well as the required account disclosures
Assists members with account inquiries and problem resolution
Takes and prepares Consumer and Home Equity loan applications, reviewing the credit report for further cross-selling opportunities
Assists member with the lending process and closes the sale (and/or closes the loan), in accordance with the guidelines set by the Lending Policy
Assist new and current members with the opening and administration (Contributions, distributions, transfers) of IRA and HSA Accounts
Performs a broad variety of duties to service customers on the banking floor and to promote and cross-sell bank services.
Customer Account Administrator
American General Financial Services
08.2008 - 05.2009
Provides customer service in developing a customer base through solicitation, loan extension and/or adjustment of delinquent accounts
Offers branch products and services to persons contacting the office in person and by phone
Initiates phone contact with customers to market branch products
Promotes products and services to local businesses through telephone and personal contact whenever possible
Extends loan and retail credit within lending authority, evaluates risks, inspects collateral and closes loans
Applies principles of good cash control, operates cash drawer, processes bank deposits, safeguard cash, maintain records and balances
Prepare reports, maintains files and handles mail
Collects past due accounts.
Show Room Sales Executive
GRUPO VIAMAR
01.2000 - 01.2007
Greet, assist, negotiate and close vehicles sales with customers arriving or calling to the showroom
Sale financial, insurance and post-sales needs to the customers
Supervise that the showroom and exhibition areas were in perfect inventory conditions, as well as clean and organized
Responsible for training the new company's associates on the products.