Jelin Jenifer Durairaj
Mason
Summary
Portfolio Manager with extensive experience of 18+ years in the healthcare domain. Currently working at Elevance Health Inc., specializing in ServiceNow and Budget Management. Demonstrated success in aligning project objectives with budget goals, resulting in enhanced financial accuracy. Expertise in strategic planning and risk management, ensuring successful project delivery and high stakeholder satisfaction.
Overview
19
19
years of professional experience
Work History
Portfolio Manager
Elevance Health.Inc
09.2022 - Current
- ServiceNow SME: Specialized in releases from Paris to Yokohama.
- Reviewed expense lines and rate models for compliance audits, ensuring accuracy throughout process.
- Monitored task board to guarantee timely triage and resolution of issues.
- Analyzed resource profiles with expense line deviations, implementing corrective actions in rate models.
- Approved weekly spending and facilitated monthly financial closures.
- Participated in strategic project planning and annual budgeting activities.
- Collaborated with senior management to align project objectives with budget goals.
- Trained resource managers on governance processes to enhance portfolio management effectiveness.
- Coordinated execution of portfolio objectives to achieve monthly financial closure targets.
Portfolio & Budget Coordinator, Finance SME
Elevance Health. Inc
07.2021 - 08.2022
- Finance SME: Specialized in Budget Management.
- Developed and managed annual budget process, preparing financial projections for strategic planning.
- Conducted monthly variance analysis, ensuring accurate reporting of actuals versus budgeted amounts.
- Analyzed organizational expenses against revenue sources to maintain balanced budgets.
- Completed monthly operational reviews, identifying areas for budget compliance adjustments.
- Illustrated concepts with charts and graphs, showcasing historical and forecasted trends.
- Reviewed and approved purchase requisitions for accuracy and compliance with budgetary guidelines.
- Tracked application project deliverables using Atlassian tools JIRA and Confluence.
- Created Requests for Proposals, contracts, and Statements of Work for various engagement models.
Portfolio Coordinator, Scrum Master, Agile Coach, and Delivery Lead
Cognizant Technology Solutions
11.2012 - 07.2021
- Agile Coach: Specialized in Scrum Management
- Facilitated end-to-end project delivery for service-oriented architecture initiatives, encompassing requirement gathering and analysis.
- Led design, development, testing, deployment, and warranty processes for digital experience projects.
- Updated project plans to document objectives, technologies, schedules, and funding requirements.
- Supported portfolio onboarding and offboarding procedures, assignments, and allocations.
- Synchronized Tableau headcount reports and maintained identity portal creations and extensions.
- Performed various maintenance tasks on fixed capacity tools and portals.
Business Analyst & Domain SME
Cognizant Technology Solutions
01.2011 - 10.2012
- Domain SME: Healthcare
- Converted business needs into precise requirement specifications.
- Prepared use cases in IBM Rational Rose Enterprise for UML based on functional and non-functional requirements.
- Owned business requirements document and requirement specification document in IBM Rational ClearCase, ensuring alignment with business values.
- Generated Requirement Traceability Matrix in IBM Rational RequisitePro and maintained comprehensive tracking of requirements.
- Reviewed team query tracker and collaborated with business SMEs to implement necessary changes.
- Validated defects and provided effective solutions.
- Incorporated Change Requests in IBM Rational ClearQuest to support project adjustments.
- Led scope walkthrough meetings and Joint Application Design sessions to facilitate collaborative design efforts.
Business Analyst
Cognizant Technology Solutions
11.2008 - 01.2011
- Business Analysis: Healthcare Domain
- Collaborated with business SMEs to gather comprehensive business requirements.
- Prepared use case statements, detailing scenarios for decision support system encounters.
- Managed commitments and deadlines for proposed solutions effectively.
- Conducted gap analysis sessions, fostering collaboration between business and project teams.
- Tracked Changes, Risks, Issues (CRI) charter, updating mitigation strategies and monitoring defect closure.
Application Developer
Cognizant Technology Solutions
09.2006 - 10.2008
- Application Development: Healthcare Domain
- Independently analyzed and developed mail merge module, integrating it with main project.
- Contributed as key developer in WellPoint - eBiz Queues development project.
- Reviewed integration test cases to ensure comprehensive coverage and quality.
- Analyzed and coded enhancements for dental and vision modules within member domain.
- Designed architecture for provider enhancement module and developed pharmacy formulary application.
- Provided lights-on and Queue (LOQ) services for network and provider domain while mentoring team on coding standards.
Education
Bachelor of Technology -
Anna University
India01-2006
Skills
- ServiceNow: Paris - Yokohama
- Atlassian JIRA
- Atlassian Confluence
- Tableau Server
- Sococo
- VersionOne
- IBM Rational ClearCase
- IBM Rational ClearQuest
- IBM Rational RequisitePro
- IBM Rational Rose
- StarUML
- Planview
- Microsoft Project
- Open Project
Technology Stack
- Core JAVA
- Python and Data Analytics - Chartered Financial Analyst Institute
Roles And Responsibilities
- Innovation Champion, Anthem, 2012-Present
- Panelist, Campus Interview 2016
- Anthem Hackathon committee, 2016
- Trainer - healthcare domain, SAFe 4.6, JIRA, Agile software development, UML, IBM Rational and Atlassian tools and estimation techniques, 2010-Present
- Communication Excellence (ComEx) POC, Wellpoint 2013 & 2014
- Project Coordinator, CMMI Appraisal, 2010, DAG (Delivery Assurance Group)
- Software configuration manager (SCM) and Defect Prevention (DP) coordinator, 2010 to 2014
- Member: Cognizant Outreach(2010 to 2020) and Cognizant Academy(2010 to 2019)
- TechOlympics Elevance Health.Inc Coordinator- 2024
- Elevance Health.Inc AI review Team Facilitator - 2024
- Volunteer - Service Dog trainer – 4PawsforAbility 2021 to current
Awards
- Associate of the Quarter, Q2 2017
- Star Faculty 2012, Cognizant Academy
- Exceptional Performance Award, Q4 2010 & Q3 2011
- Trainer Par Excellence 2010, Cognizant Academy
- Anthem Impact Award – Q2 2021
- Anthem Impact Award – Q4 2021
- Anthem Impact Award – Q2 2022
- Anthem Impact Award – Q3 2022
- Anthem Impact Award – Q2 2023 & 2024
Personal Information
- Born: December 12th 1984
- Residence: Ohio, USA
Leisure
Service Dog trainer
Timeline
Portfolio Manager
Elevance Health.Inc
09.2022 - Current
Portfolio & Budget Coordinator, Finance SME
Elevance Health. Inc
07.2021 - 08.2022
Portfolio Coordinator, Scrum Master, Agile Coach, and Delivery Lead
Cognizant Technology Solutions
11.2012 - 07.2021
Business Analyst & Domain SME
Cognizant Technology Solutions
01.2011 - 10.2012
Business Analyst
Cognizant Technology Solutions
11.2008 - 01.2011
Application Developer
Cognizant Technology Solutions
09.2006 - 10.2008
Bachelor of Technology -
Anna University
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