Jelisa Aponte
Harrisburg,PA
Summary
Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Also a hardworking professional with exceptional talents in fulfillment, communication and Picking/Packing Energetic Material Handler with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Overview
3
3
years of professional experience
Work History
Line Packer
Nordstrom East Coast Fulfillment Center
11.2023 - 12.2023
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
- Assisted in training new employees on proper packing procedures, promoting a consistent level of work quality across the team.
- Leveraged strong communication skills to collaborate effectively with supervisors and colleagues on achieving common goals.
Picker Packer
Ups Healthcare
09.2022 - 11.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cashier
Dunkin' Donuts
04.2022 - 07.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Cashier
Dunkin' Donuts
09.2021 - 04.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
Cashier
Dunkin' Donuts
10.2020 - 09.2021
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Education
High School Diploma -
Stem Civics
Trenton, NJ05.2022
Skills
- POS Systems
- Cash Handling
- Customer Service
- Honest and Ethical
- Safe Food Handling Practices
- Espresso Machine Operation
- Coffee Expertise
- Cleaning and Sanitizing
- Coffee and Tea Preparation
- Material Handling
- Physical Stamina
- Assembly Line Experience
- Quality Control
- Order Picking
- Loading and Unloading
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Packer
Nordstrom East Coast Fulfillment Center
11.2023 - 12.2023
Picker Packer
Ups Healthcare
09.2022 - 11.2023
Cashier
Dunkin' Donuts
04.2022 - 07.2022
Cashier
Dunkin' Donuts
09.2021 - 04.2022
Cashier
Dunkin' Donuts
10.2020 - 09.2021
High School Diploma -
Stem Civics
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