Jelissa Collier
Dunkirk,NY
Summary
Proactive Crew Member with extensive experience in order taking, meal preparation, and payment processing. Proven ability to enhance customer satisfaction through friendly service and efficient operations. Skilled in cash handling, customer service, and team collaboration, consistently contributing to a positive work environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Arby's
10.2022 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Associate of Science - Liberal Arts
Niagara County Community College
3111 Saunders Settlement Rd, Sanborn, NY 1413212.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Positive Company Representation
- Team Player
- Dependable and Cooperative
Timeline
Crew Member
Arby's
10.2022 - 08.2024
Associate of Science - Liberal Arts
Niagara County Community College