Jelit Martinez
North Providence,RI
Summary
Lead Veterinary Technician with expertise in animal care and veterinary nursing, excelling in guiding pet owners through comprehensive medical discussions and enhancing team competency through effective staff training. Proficient in utilizing advanced veterinary software and diagnostic equipment, ensuring precision in diagnostics and treatment plans. Passionate about fostering collaborative environments and continuously improving operational efficiency, with a commitment to advancing veterinary care quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Veterinary Technician
PetMedic
11.2024 - Current
- Discuss patient medical history, medications and behavior with pet owners
- Review available/recommended services with pet owners, outline costs, and determined special needs of animals under care.
- Executed nursing duties with precision, utilizing IDEXX analyzers for accurate diagnostics.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Assist veterinarians with surgical procedures and in emergency situations by providing timely and effective support, ultimately resulting in successful patient outcomes.
- Restrain animals to protect veterinarians from potential harm.
- Reduced patient stress by providing compassionate handling and creating a calm atmosphere during examinations and treatments.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Monitor anesthesia and vital signs of animals during surgical procedures and provided postoperative care.
- Enhanced proficiency in Vetspire software, optimizing workflow and data management.
- Maintain detailed records of animal health care and diagnostic treatments.
- Promote a supportive environment by mentoring team members, enhancing their skills and contributing to a positive workplace culture.
- Provide exceptional customer service by greeting clients warmly, answering questions knowledgeably, and scheduling appointments efficiently.
- Improve client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
- Implement thorough sanitation protocols to reduce the risk of infection and promote overall clinic hygiene standards.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Continuously update professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
Emergency Veterinary Assistant/Nurse
VEG ER for Pets
11.2022 - 11.2023
- Communicated patient care plans effectively, enhancing owner satisfaction and understanding.
- Executed triage and nursing tasks, ensuring swift and accurate patient assessments.
- Utilized IDEXX analyzers, optimizing diagnostic efficiency and accuracy.
- Proficient in Vetspire software, streamlining patient data management.
- Contributed to a collaborative team environment, improving overall hospital workflow.
- Provided compassionate care to pets and support to their owners, fostering trust and ensuring a positive experience in a high-stress environment.
- Monitored anesthesia and vitals for patients during surgical procedures
Surgical Veterinary Technician
Ferguson Animal Hospital
11.2021 - 10.2022
- Supported vets in exams and surgeries, ensuring smooth operations and client satisfaction.
- Managed anesthesia and surgical suite prep, enhancing surgical efficiency and patient safety.
- Executed dental procedures and x-rays, improving animal oral health and diagnostics.
- Developed surgery cost estimates, aiding in client decision-making and financial planning.
- Utilized IDEXX analyzers, optimizing lab results and treatment accuracy.
- Provided compassionate assistance to pet owners during examinations, fostering trust and enhancing client relationships.
- Streamlined surgical prep processes, reducing turnaround time for procedures and improving overall clinic efficiency.
- Executed thorough cleaning and sterilization of surgical instruments, maintaining high standards of hygiene and safety.
Emergency Veterinary Technician
Ocean State Veterinary Specialists
04.2020 - 10.2021
- Provided emergency treatment and care for critical animal cases, using VIA software for efficient documentation.
- Executed comprehensive nursing tasks such as urinary catheter care and blood pressure monitoring, ensuring optimal patient recovery.
- Managed discharge processes, including invoice review and audit, enhancing client satisfaction and financial accuracy.
- Demonstrated compassionate patient care by providing emotional support to pet owners during critical ER situations.
- Executed emergency treatments for incoming animals, improving recovery rates and enhancing overall patient outcomes.
- Monitored vital signs and behavior, utilizing data to adjust treatment plans and ensure optimal recovery for hospitalized pets.
- Worked closely with veterinarians to develop tailored care plans, fostering a team-oriented approach that improved patient management.
Veterinary Technician Assistant
Ocean State Veterinary Specialists
12.2018 - 04.2020
- Maintained and cleaned veterinary equipment, ensuring optimal functionality and safety.
- Efficiently stocked hospital materials, enhancing workflow and reducing downtime.
- Supported technicians in patient care, improving treatment outcomes and client satisfaction.
- Handled animal restraint, ensuring safety and care for diverse species.
- Provided compassionate assistance in patient care, ensuring comfort and safety for animals during treatments and procedures.
- Worked closely with veterinary technicians to support complex procedures, fostering effective teamwork and communication for optimal patient outcomes.
- Maintained accurate inventory of medical supplies, ensuring timely availability and minimizing disruptions in patient care.
- Assisted in training new technician assistants, utilizing feedback loops to enhance skill development and improve overall team performance.
Research Assistant
North East Small Ruminant Parasite Control
09.2018 - 05.2019
- Assisted faculty and graduate researchers in the collection of blood and fecal samples from sheep and goats
- Conducted laboratory analyses, including sample preparation and diagnostic testing
- Contributed to data collection and organization for three ongoing research projects
- Performed quantitative analyses to estimate parasite prevalence and load in livestock populations
Guest Experience Specialist
Petco
11.2017 - 09.2018
- Facilitated communication between guests and management to ensure needs were met promptly.
- Duties included answering phone calls, greeting walk-in guests professionally, and accurately handled cash/credit transactions
- Cleaned and maintained animal environments according to company policy
Sales Associate
Morgan Memorial Goodwill Industries
06.2015 - 06.2017
- Managed sales floor, organized inventory, and enhanced customer satisfaction through efficient service.
- Processed transactions accurately, resolving customer issues to improve overall shopping experience.
- Provided exceptional customer service, fostering a welcoming environment and enhancing overall customer satisfaction.
- Worked alongside team members to maintain organized displays, resulting in improved product visibility and customer engagement.
- Accurately handled cash and reconciled daily sales, ensuring financial integrity and compliance with company policies.
- Cultivated a positive shopping atmosphere through engaging customer interactions, contributing to a welcoming store environment.
Education
B.S. - Animal Science And Technology
University of Rhode Island
Kingston, RI05.2019
Skills
- Detail oriented
- Knowledge of scheduling meetings via Zoom and Teams
- Google Docs, Sheet and Slides
- Microsoft Outlook, Excel and Powerpoint
- Problem Solving
- Time-management
- Adaptability
- Customer Service
- Conflict resolution
- Organization
- Veterinary Nursing Skills
- Staff training and development
Certification
- Certified Veterinary Technician in Wisconsin and Rhode Island
- RECOVER Certified
Languages
English
Spanish
Timeline
Lead Veterinary Technician
PetMedic
11.2024 - Current
Emergency Veterinary Assistant/Nurse
VEG ER for Pets
11.2022 - 11.2023
Surgical Veterinary Technician
Ferguson Animal Hospital
11.2021 - 10.2022
Emergency Veterinary Technician
Ocean State Veterinary Specialists
04.2020 - 10.2021
Veterinary Technician Assistant
Ocean State Veterinary Specialists
12.2018 - 04.2020
Research Assistant
North East Small Ruminant Parasite Control
09.2018 - 05.2019
Guest Experience Specialist
Petco
11.2017 - 09.2018
Sales Associate
Morgan Memorial Goodwill Industries
06.2015 - 06.2017
B.S. - Animal Science And Technology
University of Rhode Island