Jelondia Ward
Longview,TX
Summary
Dynamic retail professional with experience at Neiman Marcus, excelling in inventory management and customer service. Proven ability to enhance product availability and boost sales through effective merchandising strategies. Recognized for strong communication skills and a commitment to teamwork, fostering positive customer engagement and loyalty in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Apparel Associate
Walmart
Longview, TX
07.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized merchandise displays to optimize visibility and promote sales.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Collaborated with team members to achieve daily operational goals efficiently.
- Implemented visual merchandising strategies to align with company brand standards.
- Displayed and organized products in store to help customers locate products easily.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Operated cash register to complete cash, check and credit card transactions.
Inventory Specialist
Neiman Marcus
Longview, TX
03.2019 - 12.2021
- Managed inventory levels using advanced tracking systems to ensure product availability.
- Assisted in conducting regular audits, verifying stock accuracy and identifying discrepancies.
- Collaborated with team members to streamline inventory processes and enhance efficiency.
- Supported training sessions for new employees on inventory management best practices.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
- Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Job-Out Specialist
Neiman Marcus
Longview, WA
05.1995 - 10.2019
- Assisted in executing daily merchandising strategies to enhance customer engagement.
- Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
- Supported inventory management through accurate data entry and stock organization.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Led initiatives to optimize product displays, resulting in increased foot traffic and sales opportunities.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Entered data daily into a spreadsheet using Word.
- Talked to stores to manage shipping and receiving costs.
Education
Business Administration
East Texas Baptist University
Marshall, TXHigh School Diploma -
Marshall High School
Marshall, TX05.1990
Skills
- Store maintenance
- Fashion trends
- Fashion knowledge
- Brand awareness
- Stock replenishment
- Clothing organization
- Reliable and responsible
- Inventory and stocking
- Adaptable and flexible
- Customer service
- Merchandising and display
- Strong communication and interpersonal skills
- Product demonstrations
- Team cooperation
- Decision-making
- Sales and promotions
- Engaging with diverse customers
- Store organization
- Sales floor organization
- Positive customer engagement
- Building customer loyalty
- Inventory management
- Customer assistance
- Cash handling
- Retail merchandising
Excellent written and verbal communication
Timeline
Apparel Associate
Walmart
07.2022 - Current
Inventory Specialist
Neiman Marcus
03.2019 - 12.2021
Job-Out Specialist
Neiman Marcus
05.1995 - 10.2019
Business Administration
East Texas Baptist University
High School Diploma -
Marshall High School