Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Jelyne Castillo

Honolulu

Summary

Applying for any vacant position to build up my awareness and capabilities in the field of my specialization and to be more acquainted with hands-on activities that would help me to become a productive and professional individual; And I want to be more effective and efficient in my working environment and to the goals of the company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

ABC Stores
11.2019 - Current

· Greeting customers when they enter the store and helping customers find specific products.

· Managed the cash register and POS software.

· Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed.

Front Desk Clerk

Elite Parking
11.2023 - 03.2024
  • Collection of guest’s money for the payment of valet parking
  • Accuracy of cash drawer
  • Using micros to accurately track customer’s vehicles.
  • Responsible for coordinating the parking and retrieval of vehicles.
  • Maintaining security of keys in an orderly manner.

Front of House Member

Chick-fil-A
06.2023 - 09.2023

· Take orders using cash register.

· Placed correct order in bags and passed them out to customers.

· Welcome and Greet guests/customers.

· Maintained cleanliness in the counter

Crew Member

McDonald's
01.2019 - 10.2019

· Placed orders using cash register.

· Placed correct order in bags and passed them out to customers.

· Stocked and cleaned work areas.

Front Desk Receptionist /Corporate Food and Beverage Attendant

Astoria Plaza
03.2018 - 04.2018

· We greeted and welcomed guests.

· Answered all incoming calls and redirect them or keep messages.

· Arranged travel and accommodations, and prepared vouchers.

· Greeted incoming customers.

· Explained menu offerings.

· Delivered foods and cleaned tables.

Travel Agent

Rite Vacation Travel And Tour
01.2018 - 03.2018

· We arrange travel for business and vacation clients.

· Determined clients’ needs and preferences, such as schedules and costs.

· Planned and arranged tour packages, excursions, and day trips.

· Described trips to clients and advised about local customs and attractions.

· Give details on required documents, such as passports and visas.

· Made alternative booking arrangements if changes arise before or during the trip.

Tour Guide

Balay Dingras
04.2016 - 06.2016

· We lead groups or individuals through historical sites, museums and outdoor excursions.

Education

Bachelor of Science - Tourism Management

Mariano Marcos State University
Batac, Ilocos Norte (Philippines)
06.2018

High School Diploma -

Carasi National High School
Carasi, Ilocos Norte (Philippines)
04.2014

No Degree -

Carasi Elementary School
Carasi, Ilocos Norte (Philippines)
04.2010

Skills

  • God fearing
  • Patient, positive and hardworking person
  • Ability to work independently or as part of a team
  • Computer Literate
  • Fast learner and very eager to be trained
  • Customer Service
  • Teamwork and Collaboration
  • Time Management

Certification

  • Nurse Aide Training Program (Hawaii Pacific Health Program)
  • TESDA National Certificate |Front Office Services
  • SABRE Accomplishments Program for Schools |Passer (80%)
  • AIE College |Computer Literacy Certificate
  • Associate in Tourism Promotions Certificate
  • Diploma in Tour and Travel Management
  • Bachelor of Science in Tourism Management (Travel and Tour Management)

Timeline

Front Desk Clerk

Elite Parking
11.2023 - 03.2024

Front of House Member

Chick-fil-A
06.2023 - 09.2023

Sales Associate

ABC Stores
11.2019 - Current

Crew Member

McDonald's
01.2019 - 10.2019

Front Desk Receptionist /Corporate Food and Beverage Attendant

Astoria Plaza
03.2018 - 04.2018

Travel Agent

Rite Vacation Travel And Tour
01.2018 - 03.2018

Tour Guide

Balay Dingras
04.2016 - 06.2016

Bachelor of Science - Tourism Management

Mariano Marcos State University

High School Diploma -

Carasi National High School

No Degree -

Carasi Elementary School
Jelyne Castillo