Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jelynn Richardson

Apache Junction,AZ

Summary

Dedicated Community Manager with 15+ years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Overview

5
5
years of professional experience

Work History

Community Manager

CVG Residential
02.2025 - Current
  • Manage all aspects of property operations, including leasing, tenant relations, and maintenance coordination.
  • Negotiate lease agreements and renewals while ensuring compliance with legal requirements.
  • Mentor, train and inspire team members.
  • Oversee facilities management to ensure properties are well-maintained and meet safety standards.
  • Conduct regular inspections to identify maintenance needs and address issues promptly.
  • Maintain accurate records through data entry, including tenant files, maintenance requests, and financial reports.
  • Ensure compliance with Fair Housing regulations and other relevant laws in all property dealings.
  • Collaborate with vendors for property maintenance services and ensure quality work is performed.
  • Utilize Yardi software for efficient property management tasks including accounting, reporting, and tenant communications.
  • Mentor and train staff.
  • Assist in onboarding new staff.

Community Manager

Thesman Communities
08.2020 - 02.2025
  • Oversee day-to-day operations of the community, including facilities, amenities (clubhouse, pool, sports courts, etc.), and landscaping.
  • Coordinate maintenance repairs, ensuring everything is safe, clean, and in working order.
  • Manage budgets and expenses related community operations.
  • Act as the main point of contact for residents regarding community issues, concerns, or requests.
  • Handle disputes or complaints diplomatically and resolve them fairly.
  • Foster and positive, welcoming environment, prompting a sense of community.
  • Plan and oversee social events, recreational activities, clubs, and outings tailoring to the 55+ demographic.
  • Coordinate with vendors, entertainers, and volunteers for events.
  • Encourage participation to enhance resident engagement and quality of life.
  • Work with the Homeowners Association or board of directors.
  • Attend board meetings and help implement board decisions.
  • Ensure compliance with HOA rules and regulations.

Community Manager

Sexton Properties
01.2020 - 06.2020
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Education

High School Diploma -

Bishop Chatard High School
Indianapolis, IN

Skills

  • Facility repair reporting
  • Interior renovations
  • Tenant and eviction laws
  • Financial budgeting and reporting
  • Community marketing
  • Income and expense management
  • Multitasking and organization
  • Vendor management
  • Experience with Capex projects

Timeline

Community Manager

CVG Residential
02.2025 - Current

Community Manager

Thesman Communities
08.2020 - 02.2025

Community Manager

Sexton Properties
01.2020 - 06.2020

High School Diploma -

Bishop Chatard High School
Jelynn Richardson
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