Jemali Zarnadze
Brooklyn,NY
Summary
Dependable server successfully providing high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management.
Overview
3
3
years of professional experience
Work History
Server
Chama Mama
07.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Entwine Cocktail Bar
07.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Restaurant Aragvi
12.2022 - 07.2023
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server
Basil Pizza & Wine Bar
09.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Restaurant X Factory
09.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
BBA - Finance
Baruch College
New York, NY08.2023
Associate of Arts - Business Administration
Iowa Central Community College
Fort Dodge, IA06.2020
Skills
- Problem Solving
- Multitasking
- Critical Thinking
- Leadership
- Customer Service
- Communication
Timeline
Server
Entwine Cocktail Bar
07.2023 - 01.2024
Server
Chama Mama
07.2023 - Current
Server
Restaurant Aragvi
12.2022 - 07.2023
Server
Basil Pizza & Wine Bar
09.2022 - 12.2022
Server
Restaurant X Factory
09.2021 - 09.2022
BBA - Finance
Baruch College
Associate of Arts - Business Administration
Iowa Central Community College
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