Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager
Jemalier Sanchez

Jemalier Sanchez

Pembroke Pines,FL

Summary

Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Hostess

Island Fish Company
09.2020 - 05.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Marathon High School
Marathon FL
05.2023

Skills

  • English and Spanish fluency
  • Inventory Control
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Listening Skills
  • Sales Goals Attainment
  • Cleaning Techniques
  • Adapt to Diverse Groups

Languages

Spanish
Limited Working

Timeline

Hostess

Island Fish Company
09.2020 - 05.2023

Marathon High School
Jemalier Sanchez