Jemeira Smith
New Rochelle,NY
Summary
Proven professional with a track record of enhancing customer engagement. Skilled in communications and surveillance, adept at fostering positive relationships and ensuring security. Demonstrates exceptional organizational skills and professionalism, contributing to a significant increase in customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driving Instructor
New Millennium Driving School
11.2024 - Current
- Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
- Evaluated student performance and documented progress and goals.
- Supported student drivers in hands-on road training.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Home Health Care Worker
Community
11.2020 - 11.2022
- Companionship
- Light house keeping
- Assist with showering
- Assist with walking
- Assist with personal care
- Monitor vitals
- Examine insurance claims
- Answering phones/ taking messages
- Discuss healthcare needs
- Companionship
- Customer service
Cashier/Stocker
Whole Foods Market
08.2018 - 12.2021
- Maintained professional interactions with customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Helped customers complete purchases, locate items, and join reward programs.
Security Guard/Concierge
Planned Companies
08.2017 - 02.2019
- Receive, store, or deliver luggage or mail
- Answer alarms and investigate disturbances
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Answer phone calls & take messages
- Receive & deliver packages to residents
- Post promotions
- Inbound/ outbound calling
Store Associate/Cashier
Madrag
10.2016 - 06.2017
- Greet customers and ascertain what each customer wants and needs
- Recommend, select, and help locate or obtain merchandise based on customers needs and desire
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges
- Inventory stock and requisition new stock
- Ticket, arrange and display merchandise to promote sales
- Exchange merchandise for customers and accept returns
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, balancing cash drawers and making deposits
- Answer customers questions
- Customer service
Education
High School Diploma - Liberal Studies
New Rochelle High School
New Rochelle, NY06.2015
Skills
- Companionship
- Front desk
- Communications
- Team Work
- Receptionist
- Fast learner
- Communication skills
- Taking messages
- Customer Engagement
- Reliability
- Flexibility
- Answering calls
- Security
- Customer service
- Computer skills
- Active listening
- Organizational skills
- Office experience
- Typing
- Surveillance
- Time Management
- Professionalism
Certification
- Driver's License
- Guard Card
Timeline
Driving Instructor
New Millennium Driving School
11.2024 - Current
Home Health Care Worker
Community
11.2020 - 11.2022
Cashier/Stocker
Whole Foods Market
08.2018 - 12.2021
Security Guard/Concierge
Planned Companies
08.2017 - 02.2019
Store Associate/Cashier
Madrag
10.2016 - 06.2017
- Driver's License
- Guard Card
High School Diploma - Liberal Studies
New Rochelle High School
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