Esthetics professional prepared with valuable experience in skincare and customer service. Proven ability to tailor treatments to individual needs and enhance client satisfaction. Known for strong team collaboration and achieving excellent results with flexibility and reliability. Skilled in various skincare techniques and maintaining professional demeanor.
Overview
9
9
years of professional experience
Work History
Licensed Esthetician Instructor
The Chrysm Institute of Esthetics
03.2023 - 01.2025
Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Prepared and helped students transition from student to post-graduation.
Enhanced teaching methodologies by integrating the latest skincare technologies and trends, contributing to a 25% increase in course enrollment.
Trained and mentored over 100s of aspiring estheticians, fostering professional growth and ensuring 97% pass rates on state licensure exams.
Developed and implemented a comprehensive curriculum that increased student retention rates by 50%, significantly enhancing program reputation.
Currently demonstrating facials, waxing, makeup, consultations and skin analysis, body treatments, brow lamination, lash lifting, machine facials etc.
Lead Licensed Esthetician
Simply Pinache Spa
04.2024 - 12.2024
Streamlined appointment scheduling for increased efficiency and client convenience.
Coordinated special events such as spa parties or bridal packages to maximize bookings.
Provided specialized services such as facials, waxing, & trainings for enhanced treatment options.
Maintained a clean, safe, and organized treatment room to ensure optimal client experience.
Developed a loyal clientele through exceptional customer service and targeted marketing initiatives.
Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
Implemented a successful referral program, leading to an increase in new clients for the esthetics department.
Receptionist/Wax Specialist
ESME Esthetics Studio
11.2022 - 03.2023
Scheduled appointments, organized meetings, and maintained a clean and functional reception area.
Greeted and welcomed guests, offering a positive first impression of the organization.
Executed high-quality waxing services that received a positive satisfaction rating from clients, contributing to positive word-of-mouth referrals.
Licensed Esthetician Instructor Day/Night classes
Centura College
01.2022 - 03.2023
Regularly updated course materials with new vocabulary words and phrases based on student feedback.
Monitored student progress and provided feedback to teachers and administrators.
Participated in the development of school-wide professional learning communities.
Guided the learning process toward achieving curriculum goals and objectives as indicated in lesson plans for assigned lessons, units, or projects.
Enhanced community outreach programs by organizing beauty events, attracting over 30 attendees and increasing College visibility in the local area.
Created curriculum for esthetics based off VA esthetician license.
Demonstrated facials, waxing, makeup, consultations and analysis for students via lab.
Assisted coordinator with inventory and supplies needed for labs and classrooms.
Assisted students with signing up for the state board exam.
Assessed student performance through oral and written exams, ensuring differentiated instruction in the classroom.
Server
Saltine Restaurant (Hilton Hotel)
05.2021 - 06.2022
Demonstrated a thorough knowledge of menu items and ingredients to customers.
Maintained a clean and organized work area.
Upsold additional items to increase restaurant sales.
Demonstrated an ability to handle and resolve customer complaints in a professional manner.
Delivered exceptional customer service to all guests, ensuring satisfaction and repeat business.
Maintained proper sanitation standards in accordance with restaurant policies.
Collaborated with the kitchen staff to ensure the accuracy of orders.
Demonstrated the highest level of fine dining for guest such as the Governor.
Maintained a positive attitude and professional demeanor at all times.
Maintained meticulous records of client progress and therapy sessions, ensuring compliance with state regulations and facilitating efficient data tracking for future assessments.
Led training sessions for new staff on behavior management techniques, enhancing team effectiveness and knowledge while fostering a supportive work environment.
Greeted and welcomed guests, offering a positive first impression of the organization.
Provided 1:1 ABA therapy for clients and families.
Provided daily documentation for insurance purposes per individual client.
Created individual and group activities for entire clinic.
Staff liaison for owner.
Provided preliminary assessments for each client per enrollment.
Ensured daily operations of clinic.
Server Trainer
Cheesecake Factory
09.2018 - 05.2019
Provided training support to server trainers and users.
Implemented server training initiatives and best practices.
Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Printed dining checks with total due, collected payment, and completed transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Ringing in orders and using communication skills for chef on specific requests.
Ensured guest needs were met with specific food allergies.
Trained servers upon hire.
School Prep/Behavior Technician
Recognizing Children Gifts Behavioral Health Network
05.2016 - 04.2019
Provided 1:1 ABA therapy for clients.
Provided daily documentation for insurance purposes per individual client.
Provided preliminary assessments for each client per enrollment.
Facilitated personalized behavior intervention plans for students, significantly improving their engagement and learning outcomes.
Collaborated with teachers and parents to increase student behavioral compliance, enhancing classroom environment and minimizing disruptions.
Implemented social skills training programs that resulted in a reduction in peer conflict incidents among participating students.
Conducted regular assessments leading to tailored support strategies that improved overall student performance.
Assisted clients/parents with weekly speech and occupational therapy.
Provided weekly in-home parent training.
Assisted with daily transportation for clients.
Education
Master Esthetician - Master Esthetics
The Chrysm Institute of Esthetics
Hampton, VA
09-2025
Instructor Course - Adult Education
Tidewater Tech Community College
Chesapeake, VA
07.2022
Licensed Esthetician - Esthetics
The Chrysm Institute Of Esthetics
Virginia Beach, VA
12.2021
Bachelor of Science - Social Work
Virginia State University
Petersburg, VA
Advanced Diploma - undefined
George Washington High School
Danville, VA
01.2012
Skills
Over 13 years experience in a variety of workforce positions
900 HOURS LICENSED MASTER ESTHETICIAN at Catherine Hinds Institute Of Esthetics900 HOURS LICENSED MASTER ESTHETICIAN at Catherine Hinds Institute Of Esthetics