Jemerlyn Arevalo
Brentwood,NY
Summary
I am a proven leader and strategic thinker. At Walgreens, I lead a team to enhance efficiency, ensure customer satisfaction, resolve issues, and manage cash. Skilled in action planning and assigning work, I excel in creating solutions that meet both customer and company needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Walgreens
Deer Park, NY
03.2022 - Current
- Led team members in completing shift tasks efficiently.
- Managed cash handling and end-of-night procedures.
- Ensuring the store is a safe and clean environment for customers and employees.
- Ensure every customer who has a problem leaves the store with a solution.
- Ensured shelves were fully stocked throughout the shift.
- Assisted customers with stock-related questions through phone calls.
- Captured and processed passport photos, ensuring compliance with official requirements.
- Designed and produced custom photo products, such as Christmas cards and posters, to meet customer specifications.
Customer Service Cashier
Alpine Pastry Shop
Smithtown, NY
08.2021 - 11.2021
- Greeted customers and provided friendly customer service.
- Answered phone calls to assist customers with questions and orders.
- Operated cash registers to process payments for goods and services.
- Processed cake orders for customer pickups
- Accurately identified and priced each pastry item for customers.
Education
Associate of Arts - Liberal Arts and Sciences
Suffolk County Community College
Brentwood, NYAssociate of Science - Dental Hygiene
SUNY, Farmingdale
Farmingdale, NYSkills
- Motivational leadership
- Strategic thinking
- Action planning
- Assigning work
- Customer service focus
- Issue resolution
Languages
Spanish
Professional
Timeline
Shift Leader
Walgreens
03.2022 - Current
Customer Service Cashier
Alpine Pastry Shop
08.2021 - 11.2021
Associate of Arts - Liberal Arts and Sciences
Suffolk County Community College
Associate of Science - Dental Hygiene
SUNY, Farmingdale
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