Results-driven professional with expertise in staff management, inventory control, and budget oversight. Proven ability to streamline operations and enhance team performance, contributing to improved service delivery and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Conductor
BNSF
Great Falls, MT
10.2024 - 04.2026
Operated freight trains, ensuring timely and safe transportation of goods across designated routes.
Coordinated train schedules with dispatchers to optimize operational efficiency and minimize delays.
Conducted pre-trip inspections to verify safety compliance and equipment functionality.
Communicated effectively with crew members to maintain situational awareness during operations.
Team Manager
Qdoba
Great Falls, MT
08.2023 - 04.2024
Supervised daily operations to ensure optimal workflow and service quality.
Trained and mentored team members on operational procedures and customer service standards.
Implemented process improvements that enhanced operational efficiency and reduced wait times.
Conducted regular team meetings to communicate goals, address challenges, and promote collaboration.
Assistant General Manager
Pizza Hut
Great Falls, MT
03.2022 - 02.2024
Streamlined daily operations, improving service efficiency and customer satisfaction.
Trained and mentored staff on operational procedures and customer service best practices.
Oversaw scheduling to ensure adequate staffing levels during peak business hours.
Handled cash accurately and prepared deposits.
Resolved problems promptly to elevate customer approval.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.