Emelia Asante
The Bronx,NY
Overview
11
11
years of professional experience
Work History
Live-In Caregiver
Sunrise senior living
Newyork , Ny
12.2018 - Current
- Educated family members on best practices in caregiving for continued comfort after transitioning out of live-in services.
- Contributed to a positive living environment by fostering a sense of companionship and socialization for the client.
- Adapted care routines to accommodate changes in clients'' health or preferences, maintaining a high level of satisfaction.
- Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
- Enhanced clients'' quality of life by providing compassionate and attentive care.
- Identified potential hazards within the home environment, making necessary adjustments to ensure client safety and comfort.
- Developed strong rapport with clients by actively listening to their concerns and adjusting care routines accordingly.
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Assisted clients in managing chronic conditions through close monitoring, lifestyle modifications, and adherence to prescribed treatments.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
Live-In Caregiver
Asheir home
Potomac , MD
12.2013 - 12.2018
- Enhanced clients'' quality of life by providing compassionate and attentive care.
- Facilitated open communication between client families and healthcare providers regarding updates on client progress or changes in care.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Adapted care routines to accommodate changes in clients'' health or preferences, maintaining a high level of satisfaction.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Completed regular check-ins and progress report for each client.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Developed strong rapport with clients by actively listening to their concerns and adjusting care routines accordingly.
Skills
- Scheduling
- Client Needs Assessment
- Guest Services
- Call Select Communication Systems
- Customer Complaint Resolution
- Appointment Setting
- Call Volume Analysis
- Insurance Knowledge
- Prospecting Clients
- Quality Management
- Product Sales
- Customer Accounts Management
- Telecommunications
- Billing Inquiries
- Dementia care
- Patience and empathy
- Grooming assistance
- Bathing assistance
- Meal preparation
- Mobility support
- Nutrition
- Emotional support
- Housekeeping duties
- Disability support
- Client transportation
- Physical therapy support
Timeline
Live-In Caregiver
Sunrise senior living
12.2018 - Current
Live-In Caregiver
Asheir home
12.2013 - 12.2018