Jemimah Saint-Vil
Attleboro,MA
Summary
Hardworking and passionate job seeker with strong organizational and customer service skills eager to secure the position. Looking for new challenges and skills. Eager to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
FOH Trainer
Chipotle Grill
09.2022 - Current
- Verified team compliance with management practices.
- Maintained performance standards as prescribed by job descriptions.
- Conducted and monitored job-specific front-of-house training according to new hire training program.
- Trained team members on management-crew communication, delivered feedback and coached for optimum customer service.
- Reviewed trainee compliance with mandated food service policies and procedures.
- Supported and coached employees as part of successful training initiatives.
- Reviewed training programs regularly and realigned strategies to meet changing needs.
Crew Member
Wendy's
05.2021 - 09.2022
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared and organized products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Assisted other team members and addressed guest needs, questions, or concerns.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Took orders, prepared meals, and collected payments.
Education
Associate of Science - Health Science
Bunker Hill Community College
Charlestown, MA05.2026
High School Diploma -
Attleboro High School
Attleboro, MA06.2022
Skills
- Teamwork
- Customer Service
- Multitasking Abilities
- Active Listening
- Organizational Skills
- Compliance
- Communication
- Problem-solving abilities
- Housekeeping
- Hardworking
Languages
Haitian Creole
English
Timeline
FOH Trainer
Chipotle Grill
09.2022 - Current
Crew Member
Wendy's
05.2021 - 09.2022
Associate of Science - Health Science
Bunker Hill Community College
High School Diploma -
Attleboro High School