Jemina Simon
Boston,MA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
19
19
years of professional experience
Work History
Project Manager
Caribbean Integration Community Development
03.2023 - Current
- Responsible for managing multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Plan and scheduled phases for large projects.
- Meet project deadlines without sacrificing build quality or workplace safety.
- Responsible for effective communication among team members for enhanced collaboration and successful project completion.
- Prepare and deliver project management summaries for key stakeholders including internal and external reporting requirements
- Handle & lead RFP processes, from start to finish
- Procure financing from conventional and public sources by preparing and submitting financing applications.
- Report regularly to managers on project budget, progress, and technical problems.
- Plan, design, and schedule phases for large projects.
- Prepare and submit project invoices for review and approval.
- Resolve any conflicts that may occur throughout the life of the project
- Prepare project related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database and PowerPoint
- Responsible for staffing internship program and overseeing
Property Manager
Cote Village Townhomes & Apartments
01.2021 - 03.2023
- Overseen day-to-day operations of a 76-unit Tax Credit multi-family apartment community
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Managed tenant relations while handling Tax credit/ HUD compliance and procedures, including certifications and annual re-certifications, MORs/REAC inspections, city inspections, and monthly unit inspections
- Fulfilled HUD requirements by collecting monthly tenant rent portions and preparing and submitting HUD vouchers
- Maintain high-quality, safe, community-focused, and affordable housing, filling vacancies as needed
- Maintained HUD, EIV, TRACS, Cyber Awareness Challenge Certification, and all other require or recommended certifications
- Created leases, HUD 50059s, and all other required paperwork for a tenant move-in/move-out, initial certification, annual recertification, or unit transfer using Yardi Software
- Verified applicant and tenant income, assets, student status, citizenship declarations, and other relevant information.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager
Children’s Services of Roxbury
01.2019 - 01.2021
- Ensured the smooth running of 32 scattered site housing apartments under the housing and stabilization program within a fast-paced environment
- Managed move in readiness, maintain safe, clean and secure homes for participants and their families
- Fostered relationships with property owners, case placement managers, on site associates and vendors to achieve an effortless and seamless transitions of families as they secure permanent housing
- 24-hour on-call services to owners and Case Placement Managers
- Communicated property issues to owners to streamline input and completion of work requests and grow participants’ satisfaction
- Investigate and resolve participants complaints; coordinate maintenance; grounds keeping and maintenance team to achieve owner and participant satisfaction
- Scheduled monthly routine visits such as pest exterminations, fire alarms testing, property owner and maintenance meetings
- Reviewed and approve bills and invoices for assigned buildings
- Monitored complaint log daily, process all requests and concerns as necessary
- Prepare monthly AP and vacant units report to maintain consistent records and ensure accuracy for review by owners and property director
- Managed all aspects of turn overs between transitioning families to ensure all apartments are ready at any given time for new families moving in
- Sought new properties to add to portfolio in addition to removing units from portfolio which no longer meet scattered sites criteria.
Assistant Community Director
Garrison Square
01.2017 - 01.2019
- Previously responsible for the daily operations of two residential properties combined 900 residents; processed rent payments and paid invoices; Contacted residents to collect overdue rents, issue friendly reminder balances and 14 days- notice letters and managed all evictions proceedings; distributed and collected leases and ensured that all required legal documents are signed
- Lead pending tasks and sales meetings; created sales plans to yield higher occupancy and prospective resident tours; distributed weekly marketing surveys; shopped surrounding competitors; post and managed all social media accounts; post all availabilities on multiple sales platforms
- Interviewed new prospective residents and conducted tours of properties; processed applications, conducted credit checks and submitted final approval; addressed and promptly resolved questions, requests, and complaints from residents; Managed records and files of current residents; managed resident renewals
- Inspected property on a regular basis to assess condition of buildings and grounds, and ensured that empty homes are ready for move in; sat in weekly maintenance meetings with maintenance director to review upcoming turns, or ROI renovations; schedule and oversee service requests to apartment homes
- Managed tax credit affordable waitlist, processed applications per federal housing regulations; verified income, executed leases with new and returning applicants to ensure all parties understand the terms and conditions of the program and leases
- Scheduled, plan and executed bi-weekly resident functions on the properties; sent daily communications on resident portals i.e., announcements; managed amenity reservations
- Worked closely with community directors and review occupancy, trends and or pending issues in weekly meetings.
Leasing Professional
Troy Boston
01.2015 - 05.2017
- Leased apartments and sold property’s products and services to prospects; responded to internet leads, answered prospect calls and conducted property tours; maintained prospect traffic and leasing data
- Marketed property amenities to close sales and maintain a required 93% occupancy, tracked and followed up with all referrals, walk-ins, phone and email inquiries; worked closely and collaboratively with Real Estate Brokers to close client sales
- Demonstrated an all-inclusive understanding of pricing, floor plans, amenities, and other offerings the community provides while touring prospects
- Utilized established sales and marketing strategies to increase property traffic, maintained closing ratios and work to achieve and exceed budgeted occupancy percentages
- Prepared daily reports for management submission; conducted weekly market survey trend analysis of local market, competitors and updating property comparable; maintained prospect traffic and leasing data
- Managed all social media platforms to engage new and existing followers, inform resident community internally; post announcements
- Prepared leasing checklist and packages which includes all required forms, deposits, schedules, and information; Deliver resident gifts; inspect units to ensure readiness for move-ins and move-outs
- Assisted with developing and coordinating monthly leasing events and resident promotional activities.
Leasing Consultant
Brandywyne Village
01.2010 - 01.2015
- Responsible for marketing of property, management of social media accounts, creating ads, accurate advertising via 3rd party listings & conducting monthly market comparison surveys
- Interviewed prospective tenants and recorded information to ascertain leasing needs and qualifications; Carefully & accurately screened applicants for tenancy with running credit and background screens, verified employment income and obtained positive landlord references
- Accompanied prospects to model apartments and discussed size and layout of floorplans, available facilities, services available, and terms of lease; Completed lease form or agreement and collected rental deposit; Explain lease and application in detail
- Inspected condition of premises periodically and arranged for necessary turn over; Reviewed availability list routinely for current move-ins, pending move-outs, and vacancies
- Generated, compiled & submitted weekly Traffic & Vacancy Reports via one site/L2L systems to upper management and owners by weekly due date
- Greeted prospects in person and over the telephone in a courteous and professional manner; Provided rental and neighborhood information to new prospects; Maintained daily traffic logs, phone logs & follow-up as directed
- Complied with all Fair Housing guidelines, state and federal guidelines; Maintained leasing files as directed in policies and procedures manual
- Assisted management team in obtaining objectives and completing projects as directed; Worked closely with Property Manager with administration of leases, bi-weekly marketing meetings for property including prompt outline of new leases and new move ins.
Program Representative
MBHP
01.2007 - 01.2009
- Facilitated all aspects of the recertification, relocation and/or eligibility process including complete 98% of assigned annual recertification caseload on a monthly basis; Determined program eligibility, met with each participant to verify family composition and income
- Determined maximum housing cost, calculated rent shares with 98% accuracy (2% discrepancy); Documented third party verification explained and completed required forms with participants
- Processed interim changes, and process/re-instate leasing agreements and housing contracts including entering data to ensure proper participant and applicant tracking and timely subsidy payment.
Tenant Service Coordinator
Glenborough Realty Trust
01.2006 - 01.2007
- Acted as First point of contact with commercial tenants, vendors, and contractors in support of Property Manager; dispatched vendors to correct issues and follow-up with the tenant to ensure satisfactory resolution of the issue
- Assisted Property Manager with administering tenant move-ins and move-outs; prepare lease abstracts, review and communicate lease termination provisions, and final inspections; Communicated with tenants to relay property information (ex
- Fire/life/safety drills, security notices, disruption in service notices
- Maintained tenant files for accuracy; Updated lease abstracts for emergency contact information, Certificates of Insurance, lease options, and tax identification numbers
- Prepared letters, bill backs, and spreadsheets as necessary & distributed as directed; Ensured that all contractors working at the properties had current insurance certificates on file meeting the minimum requirements of the management agreement, the lease, and/or the corporate legal department.
- Streamlined communication between property management, maintenance staff, and tenants for seamless service delivery.
- Served as the primary point of contact for tenant inquiries, providing prompt assistance and escalating concerns when necessary.
- Conducted thorough applicant screening processes that included credit checks, employment verification, and reference validation resulting in high-quality tenant selection.
- Collaborated with maintenance teams to coordinate repairs and schedule preventive maintenance visits, minimizing disruption to tenants'' daily lives.
Education
B.A. Degree in Broadcast Communication with concentration in Journalism -
Pine Manor College
05.2004
Skills
- Compliance
- Cross Collaboration
- Due Diligence
- Leadership
- Enhanced attention to detail
- Strong verbal, written, and negotiation skills
- Team Bonding
- Customer relations specialist
- Excellent Ability to multi-task, anticipate and identify problems putting forward solutions that are creative, innovative, and flexible
- Proficient in Office XP: Teams, Microsoft Word, Excel, Access, PowerPoint, Outlook, Front Page, Lotus Notes, YARDI, Real Page/Onesite, Lease Star, Base Camp
- Project Scheduling
- Project planning and development
- Project Planning
- Project Management
- Client Relations
- Staff Management
- Work flow planning
- Cross-Functional Collaboration
Interior Design & Furniture Restoration
I enjoy interior design and furniture restoration.
Languages
Haitian Creole
Timeline
Project Manager
Caribbean Integration Community Development
03.2023 - Current
Property Manager
Cote Village Townhomes & Apartments
01.2021 - 03.2023
Property Manager
Children’s Services of Roxbury
01.2019 - 01.2021
Assistant Community Director
Garrison Square
01.2017 - 01.2019
Leasing Professional
Troy Boston
01.2015 - 05.2017
Leasing Consultant
Brandywyne Village
01.2010 - 01.2015
Program Representative
MBHP
01.2007 - 01.2009
Tenant Service Coordinator
Glenborough Realty Trust
01.2006 - 01.2007
B.A. Degree in Broadcast Communication with concentration in Journalism -
Pine Manor College
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