Jemina vita
Astoria,New York
Summary
Highly motivated hospitality professional with a lifelong passion for health and fitness seeking to transition into personal training. Possesses strong communication skills that enhance client relationships and understanding of fitness goals. Proven ability to manage challenges and adapt to changing situations, ensuring effective motivation for clients. Committed to creating a welcoming atmosphere that encourages engagement and comfort during workouts. Dedicated to delivering exceptional customer service, fostering client loyalty and positive referrals. Eager to leverage transferable skills from hospitality to establish a successful personal training career and inspire clients to achieve their fitness goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Managing Bartender
PJ Carneys
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
Managing Bartender
Vanguard Wine Bar
01.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Processed payments for orders and provided customers with change.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Engaged in suggestive selling and other sales techniques.
- Addressed customer complaints and inquiries to verify satisfaction.
Education
Bachelor of Arts - Fine Arts
Fashion Institute of Technology
New York, NY05-2017
Skills
- Effective Task Delegation
- Market Awareness
- Customer-Focused Upselling Methods
- Strategic Promotions Planning
- Health codes compliance
- Client-Focused Attitude
- Team training and development
- Trustworthy Reliability
- Customer Conflict Resolution
- Approachable Communication Style
- Strong Interpersonal Skills
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Timeline
Managing Bartender
PJ Carneys
01.2022 - Current
Managing Bartender
Vanguard Wine Bar
01.2021 - Current
Bachelor of Arts - Fine Arts
Fashion Institute of Technology
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