Jemma Guyton
Seattle,WA
Summary
Dedicated Veterinary Assistant with strong customer service skills. Expertise in client education, appointment scheduling, and issue resolution, ensuring client satisfaction and efficient patient care.
Overview
11
11
years of professional experience
Work History
Veterinary Assistant/Receptionist
Four Paws Veterinary Center
Seattle, WA
08.2020 - Current
- Educated clients on proper animal health care routines.
- Gathered specimens such as urine, blood, and fecal samples for laboratory analysis.
- Ordered medication refills when needed.
- Communicated with veterinarians and staff members to maintain patient flow.
- Followed up with clients after their visits to ensure satisfaction with the services provided.
- Scheduled and confirmed patient appointments and consultations
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Team Member
Sweetgrass Food & Co
Seattle, WA
11.2018 - 06.2019
- Helped customers find specific products, answered questions, and offered advice.
- Processed customer payments quickly and returned exact change and receipts.
- Collaborated with team members to ensure smooth operations during peak hours.
Cashier/Customer Service
Patty Pan Grill Cooperative
Seattle, WA
04.2016 - 11.2018
- Operated cash register and handled customer transactions efficiently.
- Provided exceptional customer service to enhance guest experiences.
Camp Counselor
Seward Park Audubon Society
Seattle, WA
05.2014 - 07.2017
- Helped participants enjoy activities while ensuring adherence to protocol
- Promoted a fun, safe, and inclusive environment by monitoring the activity of campers to identify and address behavioral issues
- Developed events and programs in consideration of the needs, abilities, and interests of participants
Education
Certificate - Veterinary Assistant
Pima Medical Institute
Seattle, WA09.2021
High School Diploma -
The Center School
Seattle, WA06.2019
Some College (No Degree) - Wildlife Biology
The University of Montana
Missoula, MTSkills
- Payment processing
- Issue resolution
- Customer service
- Appointment scheduling
- Product recommendations
- Sample collection
- Diagnostic imaging
- Radiology techniques
- Client communication
- Patient restraint
References
References available upon request.
Timeline
Veterinary Assistant/Receptionist
Four Paws Veterinary Center
08.2020 - Current
Team Member
Sweetgrass Food & Co
11.2018 - 06.2019
Cashier/Customer Service
Patty Pan Grill Cooperative
04.2016 - 11.2018
Camp Counselor
Seward Park Audubon Society
05.2014 - 07.2017
Certificate - Veterinary Assistant
Pima Medical Institute
High School Diploma -
The Center School
Some College (No Degree) - Wildlife Biology
The University of Montana
Similar Profiles
Jemma GuytonJemma Guyton
Veterinary Assistant/Receptionist at Four Paws Veterinary CenterVeterinary Assistant/Receptionist at Four Paws Veterinary Center
Lindsay LaemmelLindsay Laemmel
Cardiac Technician at Tucson Medical CenterCardiac Technician at Tucson Medical Center
Kathryn WexlerKathryn Wexler
Associate Veterinarian at Pure Paws Veterinary CareAssociate Veterinarian at Pure Paws Veterinary Care
Violette MitchellViolette Mitchell
Baker/Server at CinnaholicBaker/Server at Cinnaholic
Cheyenne RoseCheyenne Rose
Patient Access Representative at Kaiser PermanentePatient Access Representative at Kaiser Permanente