Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jemma McMenamin

Jupiter

Summary

Dynamic professional with 20+ years in diverse service roles and 11 years in education, driving student engagement through innovative teaching methods and curriculum development. Achieved operational efficiency in hospitality settings, showcasing strong leadership and customer service skills. Eager to leverage expertise in part-time administrative or hospitality positions.

Overview

21
21
years of professional experience

Work History

Educator

Palm Beach County Schools
01.2013 - 01.2024

Executed differentiated instruction strategies tailored to meet diverse student needs, enhancing individual learning experiences.

Cultivated inclusive learning environments that fostered engagement and participation through culturally responsive teaching methods.

Designed and led project-based learning initiatives that promoted critical thinking.

Integrated technology, including Google Classroom and smart boards, to enhance engagement.

Collaborated with faculty and parents to strengthen communication and support networks, improving student outcomes.

Manager/Server/Bartender

Henry's Bar & Grill
Columbia
09.2012 - 01.2013
  • Promoted to daytime manager, led front-of-house operations and enhanced staff performance.
  • Supervised and trained staff on POS systems and service standards, ensuring adherence to company policies.
  • Managed inventory, cash register procedures, and daily operational tasks.
  • Delivered excellent customer service in fast-paced bar and dining environments.
  • Operated POS systems for order processing and payment transactions.
  • Maintained accurate register counts while managing cash transactions.
  • Resolved customer issues, fostering positive relationships and enhancing customer satisfaction.
  • Ensured compliance with health and safety regulations through diligent oversight.

Bartender/Server

The Old Bank
Northampton
01.2010 - 01.2012
  • Executed front-of-house roles, enhancing guest experience as server, host, and bartender.
  • Engaged customers by delivering exceptional service and tailored recommendations.
  • Prepared and served a variety of alcoholic and non-alcoholic beverages, catering to customer preferences.
  • Maintained cleanliness and organization of bar area, ensuring a welcoming environment for patrons.

Server/Front-of-House Staff

Marina Deck
Ocean City
01.2003 - 01.2004
  • Excelled in front-of-house roles as server, host, and bartender, ensuring seamless service.
  • Managed customer relations in high-volume, diverse settings, resulting in increased satisfaction.
  • Cultivated expertise in fine dining and casual bar service environments.
  • Gained comprehensive understanding of restaurant operations, contributing to overall efficiency.

Promotion Assistant

Carey Distributors
01.2010
  • Coordinated promotional events to increase brand visibility and customer engagement.
  • Organized promotional events and product demonstrations to enhance customer interaction.
  • Coordinated with sales team to create targeted marketing materials that aligned with campaign goals.
  • Distributed marketing materials to retailers and consumers, ensuring brand messaging reached key audiences.
  • Supported the execution of in-store promotions and sampling activities.

Education

Bachelor of Arts - Education

University of Northampton
Northampton, UK
05-2012

Skills

  • Curriculum development
  • Staff training and coordination
  • Problem-solving and adaptability
  • Data organization
  • Administrative support
  • Customer service excellence
  • POS systems and cash handling
  • Inventory management
  • Team collaboration
  • Multi-tasking
  • Reliability and punctuality

Timeline

Educator

Palm Beach County Schools
01.2013 - 01.2024

Manager/Server/Bartender

Henry's Bar & Grill
09.2012 - 01.2013

Bartender/Server

The Old Bank
01.2010 - 01.2012

Promotion Assistant

Carey Distributors
01.2010

Server/Front-of-House Staff

Marina Deck
01.2003 - 01.2004

Bachelor of Arts - Education

University of Northampton
Jemma McMenamin