Jemma Tanahara
Las Vegas,USA
Summary
- Motivated and adaptable professional with a Bachelor of Laws (LL.B) from a prestigious UK university and a strong background in public-facing roles. Successfully transitioned from England to the U.S. in 2016 and now hold U.S. Permanent Resident status. Currently excelling as a Library Assistant in an elementary school, where dedication to promoting literacy, managing resources, and maintaining an organized and welcoming learning environment has greatly supported students and staff. Recognized for proficiency in administrative support, digital tools, and collaborative teamwork. Renowned for exceptional organizational abilities, effective communication skills, and meticulous attention to detail. Well-versed in Microsoft Office, internet research, email, social media, and general office systems.
Overview
21
21
years of professional experience
Work History
Library Assistant
CCSD
09.2023 - Current
- Assist students and staff in locating and checking out library materials.
- Organize library shelves, materials and equipment following the Dewey Decimal system.
- Maintain a welcoming, well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Facilitate student access to technology and digital learning tools.
- Handle check-in and check-out process of library books and materials at circulation desk.
- Supervise students during library classes with the teacher librarian.
- Create and update signage, mailers and communications from the library.
- Process new library books including labeling, covering and data entry.
- Collaborate with teachers to support literacy goals and curriculum.
Sales Professional
Tiffany & Co
03.2017 - 09.2018
- Company Overview: Offered an elevated instore experience for clients using hospitality and store amenities
- Captured client data in the clienteling database in order to establish and maintain new and existing relationships and drive repeat business
- Cultivated high quality relationships with clients and colleagues with the utmost integrity and professionalism in a luxury hotel environment
- Used computers and ipads, email, telephone and conventional mail outreach to connect with existing clients
- Worked hard to achieve sales plan goals as both an individual and team member
- Received comprehensive training in diamonds, gemstones and precious metals, along with customer service and sales technique
- Undertook stock inventory, cleaning, maintenance and repair of items
- Offered an elevated instore experience for clients using hospitality and store amenities
Manager
Flamingo Boutique
06.2010 - 03.2016
- Company Overview: Helped to create, design and launch a new online shop
- Sourced products, contacted suppliers via email and telephone, purchased stock, kept inventory, researched wholesalers
- Use of MS Word, MS Excel, taking and uploading of product photography for the website and to keep records and manage the day to day workings of the business
- Used personal computer system to manage the website, provide customer service, process orders from start to finish and manage stock control
- Picked and packed orders, arranged shipping and dealt with returns
- Emailed customers assisting with any questions and issues
- Marketed the business in person and via google advertising
- Helped to create, design and launch a new online shop
Legal Associate
Thorneycroft Solicitors Ltd
08.2004 - 06.2010
- Company Overview: Worked as a Personal Injury lawyer in this rapidly expanding law firm
- Built up to personally handling a caseload of almost 200 files
- Dealt with clients, medical experts, insurance companies, the court service and other professional agencies on a daily basis
- Dictated and drafted a wide range of correspondence including letters, file notes, bills of costs, court proceedings and legal documents
- Used computer systems such as MS Word, MS Excel and Power Point, telephone, email, internet research libraries, legal case management systems, court document templates and spreadsheets on a regular basis
- Ensured accurate and timely production of all documentation together with comprehensive diary planning
- Held meetings with colleagues and clients
- Exercised utmost discretion and confidentiality to handle a vast range of client needs and backgrounds
- Paid invoices and disbursements, negotiated costs and settled client claims after liaising extensively with all parties
- Worked as a Personal Injury lawyer in this rapidly expanding law firm
Education
Postgraduate Diploma - Legal Practice (UK)
Manchester Metropolitan University
07.2004
LLB Bachelor of Laws Degree -
University of Sheffield
07.2003
Secondary Education -
Poynton High School
07.2000
Skills
- Dedicated individual and team player
- Professional, organized, efficient, friendly, positive
- Experienced in customer service
- Computer skills including drafting letters, documents, MS Word, MS Excel, emails, social media
- Valid Nevada Driver's License
Earlier Jobs & Achievements
- Jewelry Education and Training (JET), 12/01/15
- Cafe Assistant, Sainsburys Supermarket, Summer 2003
- Assistant, Shrigley Hall Golf Bar, Summer 2002
- Office Assistant, Baxter, Woodhouse & Taylor, Summer 2001
- Sales Assistant, Clinton Cards, Summer 2000
- Babysitter, For several families, 1996 to 2000
- French exchange program, 04/01/96 to 08/01/96
- Volunteer Library Assistant, Poynton High School, 1994 to 1999
- Member, Amnesty International, 1994 to 2000
- Book Review Team member, 'A Guide to Titles' at Poynton High School, 1995 to 1999
- Volunteer, One 2 One counseling service anti-bullying, 1997 to 1998
Timeline
Library Assistant
CCSD
09.2023 - Current
Sales Professional
Tiffany & Co
03.2017 - 09.2018
Manager
Flamingo Boutique
06.2010 - 03.2016
Legal Associate
Thorneycroft Solicitors Ltd
08.2004 - 06.2010
LLB Bachelor of Laws Degree -
University of Sheffield
Postgraduate Diploma - Legal Practice (UK)
Manchester Metropolitan University
Secondary Education -
Poynton High School
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