JEMYA DAVIES
Brooklyn,NY
Summary
Customer Service professional with a background in barista service, food service, and childcare. Demonstrates excellent customer service, time management, and communication skills. Ability to multi-task and work under pressure. Strong attention to detail. Highly motivated to deliver excellent service standards and has demonstrated the ability to follow directions efficiently.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
Brooklyn , NY
09.2019 - 10.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Crew member
Texas Chicken & Burgers Brookyn
New York, United States
05.2017 - 02.2020
- Provided excellent customer service through processing and filling customer food orders
- Served guests their orders with a positive and welcoming attitude
- Cleaned the building to high safety and sanitation standards
- Operated cash register and processed customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Team Member
Barista, The Squeeze
New York
10.2016 - 03.2018
- Provided excellent customer service daily
- Handled and prepared food by following sanitary regulations
- Worked effectively under pressure; met guidelines and served beverages on time
- Performed light baking and assisted in preparing ingredients to be stored for next-day use
- Cleaned and maintained equipment, materials, and utensils according to cleaning standards.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Cashier
Kentucky Fried Chicken
New York, NY
09.2021 - 09.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Casses
151 Lawrence Brooklyn Ny Skills
- Stocking and Replenishment
- Coffee Expertise
- Menu Memorization
- Credits and Refunds
- Leadership
- Training
- Team Goals
- Payroll Processing
- Time Management
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Cashier
Kentucky Fried Chicken
09.2021 - 09.2022
Crew Member
McDonald's
09.2019 - 10.2021
Crew member
Texas Chicken & Burgers Brookyn
05.2017 - 02.2020
Team Member
Barista, The Squeeze
10.2016 - 03.2018
Casses
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