Summary
Work History
Education
Skills
Assessments
Timeline
BusinessAnalyst

Jen Allen

Bryan,TX

Summary

Looking for a position where I can utilize my knowledge & experience in property management to excel and grow long term within the company. Authorized to work in the US for any employer

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Community Manager

Pioneer Realty Capital
08.2022 - Current
  • Responsible for opening & closing leasing office
  • Check drop box for payments , keys etc
  • Check office voicemail- Make necessary call backs
  • Take notes
  • Check Property email
  • Meet with maintenance & schedule out the week/day
  • Discuss tasks
  • Show prospects apartments
  • Lease apartments
  • Monitor traffic, leases, and renewals on a daily basis
  • Keep excel spreadsheet current
  • Process applications & Leases
  • Enter new applicant/prospect/approved applicant info into ResMan
  • (Property Management Software)
  • Post late notices, Lease violations, Lease renewal notices, and all other notices
  • Collect delinquent rent, late fees, and other amounts owed to property
  • Keep an ongoing/updated delinquent report & send to corporate when requested
  • Schedule & Coordinate all aspects of the make ready for each apartment with maintenance and all required vendors
  • Walk all move outside & complete all FAS
  • Use Valence docs to upload pics directly to resident file
  • Plan resident events
  • Acquire all bids from contractors & vendors/ Submit to corporate for approval
  • Process all Water & Utility Bill's for property
  • Process all purchase orders and invoices
  • Submit/Approve payroll & mileage for all onsite staff
  • Complete monthly operations reports
  • Delegate tasks & assignments to leasing & maintenance staff
  • Schedule pest control
  • Manage property Petty cash
  • Take resident maintenance requests & complete follow up afterwards
  • Online & Outreach marketing

Community Manager

Banyan One
02.2020 - 07.2022
  • Responsible for opening & closing leasing office
  • Check drop box for payments , keys etc
  • Check office voicemail- Make necessary call backs
  • Take notes
  • Check Property email
  • Meet with maintenance & schedule out the week/day
  • Discuss tasks
  • Show prospects apartments
  • Lease apartments
  • Monitor traffic, leases, and renewals on a daily basis
  • Keep excel spreadsheet current
  • Process applications & Leases
  • Enter new applicant/prospect/approved applicant info into ResMan
  • Post late notices, Lease violations, Lease renewal notices, and all other notices
  • Collect delinquent rent, late fees, and other amounts owed to property
  • Keep an ongoing/updated delinquent report & send to corporate when requested
  • Schedule & Coordinate all aspects of the make ready for each apartment with maintenance and all required vendors
  • Walk all move outside & complete all FAS
  • Use Valence docs to upload pics directly to resident file
  • Plan resident events
  • Acquire all bids from contractors & vendors/ Submit to corporate for approval
  • Process all Water & Utility Bill's for property
  • Process all purchase orders and invoices
  • Submit/Approve payroll & mileage for all onsite staff
  • Complete monthly operations reports
  • Delegate tasks & assignments to leasing & maintenance staff
  • Schedule pest control
  • Manage property Petty cash
  • Take resident maintenance requests & complete follow up afterwards
  • Online & Outreach marketing

Community Manager

Madera Residential
01.2019 - 01.2020
  • Responsible for opening & closing leasing office
  • Check drop box for payments , keys etc
  • Check office voicemail- Make necessary call backs
  • Take notes
  • Check Property email
  • Meet with maintenance & schedule out the week/day
  • Discuss tasks
  • Show prospects apartments
  • Lease apartments
  • Monitor traffic, leases, and renewals on a daily basis
  • Keep excel spreadsheet current
  • Process applications & Leases
  • Enter new applicant/prospect/approved applicant info into NewCo
  • ( Property management software )
  • Post late notices, Lease violations, Lease renewal notices, and all other notices
  • Collect delinquent rent, late fees, and other amounts owed to property
  • Keep an ongoing/updated delinquent report & send to corporate when requested
  • Schedule & Coordinate all aspects of the make ready for each apartment with maintenance and all required vendors
  • Walk all move outside & complete all FAS
  • Use Valence docs to upload pics directly to resident file
  • Plan resident events
  • Acquire all bids from contractors & vendors/ Submit to corporate for approval
  • Process all Water & Utility Bill's for property
  • Process all purchase orders and invoices
  • Submit/Approve payroll & mileage for all onsite staff
  • Complete monthly operations reports
  • Delegate tasks & assignments to leasing & maintenance staff
  • Schedule pest control
  • Manage property Petty cash
  • Take resident maintenance requests & complete follow up afterwards
  • Online & Outreach marketing

Education

Real Estate License - Real Estate

The Real Estate Business School
Austin, TX
01.2025

Skills

  • Yardi
  • Marketing
  • Accounting
  • Microsoft Word
  • LIHTC
  • Microsoft Outlook
  • Section8
  • Payroll
  • Bookkeeping
  • Computer literacy
  • Supervising experience
  • Customer relationship management
  • Accounts payable
  • Relationship management
  • OneSite
  • Fair Housing regulations
  • Account reconciliation
  • Property leasing
  • General ledger accounting
  • Maintenance
  • Customer service
  • Event planning
  • Administrative experience
  • Property management
  • Microsoft Excel
  • Microsoft Office
  • General ledger reconciliation
  • Property maintenance
  • Computer operation
  • Tax experience
  • Filing
  • Accounts receivable
  • Office manager experience
  • Balance sheet reconciliation
  • Communication skills
  • Landlord-tenant law
  • Pricing
  • Management
  • Journal Entries
  • AppFolio (2 years)
  • Bank Reconciliation
  • ResMan (3 years)
  • Resident relations
  • Staff training
  • Financial budgeting and reporting
  • Operations management
  • Property tours and inspections
  • Vendor management
  • Relationship building
  • Leasing and sales
  • Conflict handling
  • Daily operations oversight
  • Maintenance oversight
  • Schedule planning
  • Online advertising
  • Customer support
  • Payment processing
  • Calendar management
  • Staff management
  • CRM software
  • Client service and support
  • Team Training
  • Contract negotiation
  • Property tours
  • Workplace safety
  • Payment management
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Content creation
  • Analytical thinking
  • Public speaking
  • Strategic planning
  • Digital marketing
  • Market research
  • Social media management
  • Brand management
  • Property safety
  • Leasing strategy development
  • User engagement
  • Policy administration
  • Apartment inspections
  • Team recruitment
  • Property tour coordination
  • Community marketing
  • Maintenance and repair coordination
  • Income and expense management
  • Engagement strategies
  • Decision-making
  • Social media engagement
  • Clear communication
  • Creative and adaptable
  • Maintenance management
  • Customer relations
  • Budget preparation
  • Fair housing mandates
  • Tenant relations
  • Microsoft office
  • Administrative leadership

Assessments

  • Management & Leadership Skills: Impact & Influence — Highly Proficient February2020 Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
  • Teamwork: Interpersonal Skills — Highly Proficient September2020 Responding to challenging team situations at work Full results: Highly Proficient
  • Verbal Communication — Highly Proficient November2020 Speaking clearly, correctly, and concisely Full results: Highly Proficient
  • Verbal communication — Highly Proficient November2020 Speaking clearly, correctly, and concisely Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Community Manager

Pioneer Realty Capital
08.2022 - Current

Community Manager

Banyan One
02.2020 - 07.2022

Community Manager

Madera Residential
01.2019 - 01.2020

Real Estate License - Real Estate

The Real Estate Business School
Jen Allen