Dynamic professional with a proven track record at Pure Carolina Vacation Rentals, excelling in operational efficiency and team mentorship. Skilled in problem-solving and relationship building, I developed innovative solutions that streamlined processes and enhanced guest satisfaction. Committed to fostering collaboration and adaptability in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Wellness Educator
Self Employed Services
02.2014 - Current
Developed personalized wellness plans to enhance client health and lifestyle choices.
Conducted workshops on nutrition, stress management, and physical activity for diverse audiences.
Provided one-on-one coaching sessions to identify and overcome wellness barriers.
Designed educational materials that effectively communicated health information and resources.
Assistant Area Manager
AvantStay
09.2023 - 05.2025
Assisted in managing property operations to ensure guest satisfaction and operational efficiency.
Coordinated with team members to streamline communication and enhance workflow processes.
Monitored inventory levels, facilitating timely procurement of supplies for seamless operations.
Conducted quality checks on properties, ensuring adherence to company standards and guest expectations.
Analyzed guest feedback to identify areas for improvement and enhance service delivery.
Optimized inventory levels by implementing effective ordering processes, reducing waste and saving costs.
Developed strong relationships with local businesses, fostering partnerships that benefited both parties.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Director of Operations
Pure Carolina Vacation Rentals
07.2020 - 09.2023
Streamlined operational workflows to enhance efficiency and reduce delays.
Developed training materials for staff, improving onboarding processes.
Implemented inventory management systems to optimize stock levels and reduce waste.
Collaborated with cross-functional teams to align operational goals.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Mentored and coached team members to foster productive and engaging work environment.
Established strong partnerships with vendors, suppliers, and homeowners to improve collaboration.
Improved operational efficiency by streamlining processes and implementing innovative solutions.
Scheduled all cleans and ensured high standards to meet the needs of all guests.
Lead Preschool Teacher
Fairview Preschool
08.2013 - 05.2016
Developed and implemented age-appropriate curriculum to foster cognitive and social development.
Led classroom activities, promoting engagement through interactive learning experiences.
Evaluated student progress, adapting teaching strategies to meet individual needs.
Fostered a positive classroom environment, encouraging collaboration and respect among students.
Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.