Detailed Barber / Stylist with 17 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.
Overview
12
12
years of professional experience
Work History
Barber / Manager
Barber & Co
09.2014 - 09.2022
Answered incoming telephone calls and scheduled appointments for clients.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Managed business customer service, responding to requests and concerns promptly.
Consistently received positive performance reviews from guests.
Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hairstylist
Chop Shop Hair Salon
08.2013 - 09.2014
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Offered professional cuts, color services and extensions to salon customers.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Hairstylist / Barber / Owner
Aurora Hair Studio
12.2010 - 08.2013
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Mixed pigments and used proper techniques to achieve desired color.
Maintained regular client list and successfully handled walk-in customers.
Increased revenue through effective customer service and inventory management.
Educated customers on products to maximize benefits.
Counted and documented opening and closing cash amounts daily.