JEN BOUARE
Westfield,IN
Summary
Dedicated professional with over 8 years of experience in inspection, compliance, customer relations, and administrative enforcement support. Proven ability to gather facts, interpret regulations, and ensure adherence to federal and state requirements. Skilled in documentation review, investigative coordination, and reporting. Fluent in French and adaptable to fast-paced, confidential, and cross-functional environments.
Overview
9
9
years of professional experience
Work History
Office Manager
MC Sylla Transportation
Canal Winchester, OH
06.2022 - Current
- Conducted document verification and compliance audits for company operations involving DOT and IFTA requirements.
- Coordinated investigations into missing or disputed load documentation, maintaining complete and accurate case files.
- Prepared and submitted quarterly tax and mileage compliance reports with 100% accuracy.
- Implemented a standardized resolution process for client complaints, reducing incident response time by 40%.
- Collaborated with regulatory bodies and brokers to ensure alignment with state and federal transport standards.
Office Manager
US Carrier Logistics LLC
Canal Winchester, OH
08.2017 - Current
- Managed compliance documentation for 50+ drivers, including Bills of Lading, rate confirmations, and tax filings.
- Reviewed financial and operational data to identify irregularities and potential compliance risks.
- Served as liaison between carriers, brokers, and clients to resolve disputes and enforce contract terms.
- Coordinated inspection readiness by maintaining updated insurance, registration, and permit files.
- Delivered administrative and enforcement support for non-compliant records until corrective action achieved.
Business Compliance & Administrative Support
Freelance Consultant
Westfield, IN
01.2017 - Current
- Guided 25+ entrepreneurs through business formation processes (LLC registration, EIN applications, state filings).
- Conducted compliance reviews of client tax and financial reporting obligations.
- Prepared policy documentation and procedural manuals for startups to ensure legal and regulatory compliance.
- Advised on audit readiness, accurate recordkeeping, and ethics in administrative reporting.
- (Remote)
Independent Consultant
Appen Butler Hill Inc.
04.2017 - 02.2019
- Performed data validation and quality assurance inspections across digital platforms.
- Reviewed and classified information in accordance with internal policy standards.
- Produced daily evaluation reports to support investigations into data accuracy and system improvements.
- Remote
Education
Bachelor of Business Administration - Finance
Kennesaw State University
Kennesaw, GA01.2011
Skills
- Inspection & Compliance Oversight
- Investigation & Evidence Documentation
- Regulatory Interpretation & Policy Adherence
- Administrative Law & Procedural Compliance
- Data Verification & Quality Assurance
- Case File Management & Reporting
- Customer and Public Relations Support
- Financial Record Audit & Reconciliation
- Microsoft Office (Excel, Word, PowerPoint)
- Database & Document Management Systems
LANGUAGES
English – Professional Fluency
French – Native/Bilingual
ADDITIONAL INFORMATION
- Eligible for Federal Employment (U.S. Citizen / Resident Status)
- Open to background investigation and security clearance requirements
- Flexible for domestic travel and remote inspection assignments
Timeline
Office Manager
MC Sylla Transportation
06.2022 - Current
Office Manager
US Carrier Logistics LLC
08.2017 - Current
Independent Consultant
Appen Butler Hill Inc.
04.2017 - 02.2019
Business Compliance & Administrative Support
Freelance Consultant
01.2017 - Current
Bachelor of Business Administration - Finance
Kennesaw State University