Jenifer Byers
Ocala,FL
Summary
Diligent surgical assistant with 20 years of experience in healthcare administration and patient care. Proven expertise in managing surgical schedules, maintaining accurate medical documentation, and facilitating communication between patients and medical teams. Skilled in HIPAA compliance and patient education, with a strong focus on enhancing operational efficiency in fast-paced environments. Seeking to leverage organizational and analytical skills in a research assistant role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Ocala Eye Surgery Center
07.2022 - Current
- Managed daily flow of patient charts between facilities and within our surgery center by developing efficient tracking system
- Created OR schedules for multiple surgeons weekly and kept up to date in real time
- Maintained accurate documentation of surgical procedures including pre-op assessments, intraoperative details, photographs and measurements of surgical site
- Provided education to patients and their families regarding pre- and post-operative care instructions
- Managed patient flow in the operating room, ensuring efficient turnover between procedures
- Served as a liaison between patients' families and the surgical team, providing updates on procedure progress
Office Administrator
Thrivelogy, LLC
02.2022 - 06.2022
- Managed daily administrative tasks, including answering phone calls, responding to emails, and scheduling appointments
- Maintained inventory by checking stock levels and placing orders as needed
- Prepared patient databases according to various programs and boot camps
- Handled confidential information with utmost discretion and ensured compliance with data protection policies
- Assisted with onboarding of new employees; prepared necessary paperwork and facilitated orientation process
Freelance Personal Assistant
LightTribe
07.2021 - 02.2022
- Aided clients with personal shopping, weekly meal planning and preparation
- Provided safe and timely transportation to appointments
- Assisted with home cleaning, pet sitting and house sitting
- Arranged travel plans coordinating hotels and flights with clients events
Surgery Scheduler
Assure Neuromonitoring
08.2020 - 07.2021
- Coordinated daily schedules for multiple surgery groups
- Collaborated with team members to guarantee coverage of evening and weekend surgeries as needed
- Provided accurate and timely entry of surgical information
- Acted as a point of contact for our hospital staff
Surgery Scheduler
Denver International Spine Center
06.2016 - 08.2020
- Scheduled surgeries for prominent spine surgeons in fast-paced practice
- Worked closely with surgeons and PAs to ensure efficient surgery schedules
- Assisted patients in preparation for surgery by scheduling all pre-op appointments including clearances
- Submitted and obtained all insurance authorizations prior to surgery
- Counseled patients before and after surgery
Billing Coordinator Supervisor
Emcare/MedAssociates
06.2007 - 04.2016
- Managed remote staff of 20 employees is 7 states
- Increased charge intake volume by 15% by developing strict reconciliation process and schedules for staff
- Leader in the development of Q&A software for physician communication
- Oversaw new contracts and provided on-site training for remote employees
Education
Online course - Medical Billing & Coding
Penn Foster
01.2004
Associate's degree - Business Administration
Kilgore College
Longview, TX05.1997
Skills
- Medical terminology
- Patient care
- Microsoft Office
- HIPAA compliance
- Triage
- Medical records
- Teamwork and cooperation
- Professionalism and ethics
Certification
BLS Certification
Frist Humanitarian Award Nominee/HCA
Nominated by the surgeons at DISC for my leadership in volunteer work with the practice. I created the 'Year to Volunteer' program where our clinic participated in volunteer work each month. By leading our team meetings and coordinating events, I encouraged employees to get involved in our community in a variety of ways including; food and toy drives, filling backpacks with back to school supplies and helping homeless individuals get access to available resources.
Timeline
Surgical Assistant
Ocala Eye Surgery Center
07.2022 - Current
Office Administrator
Thrivelogy, LLC
02.2022 - 06.2022
Freelance Personal Assistant
LightTribe
07.2021 - 02.2022
Surgery Scheduler
Assure Neuromonitoring
08.2020 - 07.2021
Surgery Scheduler
Denver International Spine Center
06.2016 - 08.2020
Billing Coordinator Supervisor
Emcare/MedAssociates
06.2007 - 04.2016
Associate's degree - Business Administration
Kilgore College
Online course - Medical Billing & Coding
Penn Foster
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