Summary
Overview
Work History
Skills
References
Timeline
Generic

Jen Carpenter

Malta,ID

Summary

  • Proactive and accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
  • Innovative Director of Human Resources with well-established knowledge in workers' compensation and federal regulations. Strong communication skills and high level of understanding for compliance and regulation.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
  • Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Human Resources Director

Snake River Manufacturing
02.2023 - Current
  • Uphold company values as defined in the Employee Handbook
  • Maintain a positive and comfortable work environment throughout the company and in all work environments
  • Maintain a pulse on company culture
  • Develop plans to continually improve culture and moral
  • Payroll
  • Managing Benefits (Advanced Benefits)
  • Recruiting
  • Onboarding
  • Training Existing Employees on Policy
  • Culture Building Boosting Moral
  • Reporting OSHA
  • Managing other Leads
  • Manage PTO
  • Establish communication channels
  • Exit Interviews
  • Advise on company policy
  • Work with Department of Labor and keep up with all labor laws and HR issues
  • Listen to and assist to resolve employee's needs
  • Build positive relations in the community
  • Keep department costs and wages in balance
  • Organize company parties and events
  • New Hire Orientation
  • Member of the safety team
  • Organizes and holds Lead training
  • Reports company injuries
  • Up keeps OSHA 300 report
  • Maintain company policy for PTO
  • Maintain and oversee all policies in employee handbook
  • Monitors Performance reviews
  • Works directly with departments managers to assist in carrying out their responsibilities for team matters
  • Review and oversees procedures that pertain to company matters recommended by the owners and executive team
  • Analyze and report human resources staffing data
  • Identify/resolve complex HR problems
  • Ensure regulatory compliance of the staffing and placement program remains intact
  • Assist management with program process improvement.
  • Oversaw payroll processing functions to ensure accuracy of payments made to employees.
  • Established an effective system for tracking employee attendance records and administering disciplinary actions when necessary.
  • Organized educational workshops to promote safety awareness among staff members.
  • Developed and implemented human resources policies and procedures.
  • Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
  • Managed recruitment, selection, onboarding and training processes for new employees.
  • Created job descriptions and evaluated job classifications to ensure fair pay practices.
  • Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
  • Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
  • Formulated organizational development initiatives such as leadership development and career pathing activities.
  • Assisted managers in resolving conflicts between team members by providing mediation services.
  • Served as a point of contact for employees seeking advice or assistance related to HR matters.
  • Performed regular audits of personnel files for accuracy and completeness according to company policy.
  • Handled employee conflicts efficiently while following all company procedures.
  • Notified all employees immediately when policies/procedures were updated or changed.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Worked with department managers to assess needs.
  • Answered employee questions regarding health benefits and 401k options.
  • Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
  • Administered workers' compensation program covering injured employees.
  • Developed user-friendly employee handbook for easier updating and maintenance.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Public Relations Director

Balance Of Nature
2021 - 2023
  • Enthusiastic event manager with a "can-do" attitude to oversee annual plans and budget for all internal and external events that enhance the Balance of Nature image, improve customer loyalty, and enhance our brand-to-customer experience and knowledge
  • Strong leadership skills with experience overseeing established organizations
  • Skilled in the Microsoft Suite and the approved Balance of Nature computer programs
  • Clear, effective communicator with an ability to create executive briefs
  • Strong writing skills that can be utilized to create external communication material
  • Outgoing and have self-confidence to engage in dialogue and discussions with all members of the public
  • Creative problem solver who can easily adapt and do new things and see things through to a done
  • A strong ability to develop meaningful and genuine relationships
  • A "go getter" who naturally finds ways to accomplish difficult tasks
  • Well kept, sharp, and organized in all aspects of life
  • Is a great motivator/leader and can lead by example
  • Constantly learning new things and improving themselves while creating that desire in those around them
  • Have a high Affinity, Reality and Communication
  • Ability to keep and maintain the standards, policies of the company, quotas, and expectations without compromise
  • Can follow through with tasks at hand as well as grant importance in the correct order that will be most effective in achieving the VFP
  • Able to debug situations rapidly and in a positive/effective manner
  • Welcoming and inviting
  • Maintain a high quality of professionalism.
  • Planned events such as product launches, award ceremonies and fundraisers for maximum publicity.
  • Compiled data about customer demographics to develop targeted campaigns that would reach desired audiences.
  • Researched potential clients or partners in order to build mutually beneficial relationships.
  • Collaborated with internal teams such as marketing, sales, HR to ensure consistency across all communications activities.
  • Participated actively in brainstorming sessions while providing creative input towards improving overall strategy.
  • Provided guidance and support to junior team members regarding public relations tasks and initiatives.
  • Tracked competitor's activities on a regular basis in order to stay ahead of the competition.
  • Built and maintained relationships with key consumer and trade media.
  • Oversaw strategic event planning, executive presentation materials and visual presentations.
  • Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
  • Planned, managed and prepared public relations department budget.
  • Analyzed media commentary to check for consistent and appropriate use of company name and brand.
  • Researched and reacted expeditiously to internal and external communications needs.
  • Directed internal communications efforts and fostered development of proactive and comprehensive communications programs between leadership team and employees.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.
  • Coordinated positive media interviews and events sponsorships.
  • Created press releases, media pitches, brochures, newsletters and other promotional materials.
  • Organized press conferences and maintained relationships with key members of the media.

Assistant Materials Manager

Mountain West Medical Center
2016 - 2020
  • Work hand-in-hand with other managers and unit leaders within the company to determine the company's supply needs
  • Maintain existing relationship between the company and vendors
  • Supervise available stock and/or inventory, and also prepare report for company top management and executives
  • Oversee the receiving of materials to make sure that they are all in good shape
  • Carry out survey and search for credible suppliers that are up to the task
  • Train newly recruited staff within the purchasing unit of the company
  • Monitor the distribution of supplies within the company to ensure efficiency
  • Maintain well-detailed records of any form of orders and purchases that are made by the company
  • Has the ability to work as a team member and/or a team leader if necessary
  • Good leadership traits
  • Good communication and interpersonal skills
  • Proactive in approach to solving problems
  • Understanding of the processes involved in the ordering, procurement, and delivering of supplies
  • Understanding of forecasting and budgeting
  • 3 years of experience in a unit or position in which procurement supplies are handled along with logistics and management
  • Proven experience as materials manager
  • Experience in shipping and receiving
  • Familiarity with supply chain and inventory management systems.
  • Ordered, received, and maintained inventory of materials.
  • Created and implemented procedures for tracking inventory levels.
  • Developed a system to monitor the movement of goods within the warehouse.
  • Coordinated with vendors to ensure timely delivery of goods.
  • Monitored stock levels in order to anticipate future needs.
  • Analyzed data related to purchasing trends and inventory usage patterns.
  • Assisted with budgeting and forecasting activities related to materials management.
  • Negotiated pricing agreements with suppliers in order to maximize cost savings.
  • Ensured compliance with applicable laws, regulations, policies, and procedures regarding materials management.
  • Managed supplier relationships by conducting regular meetings and performance reviews.
  • Resolved discrepancies between invoices and purchase orders in a timely manner.
  • Collaborated with other departments such as operations, finance, sales. to coordinate material flow across the organization.
  • Maintained accurate records of all transactions related to inventory control.
  • Provided guidance and support to staff members on matters related to materials management.

Skills

  • Analytical
  • Problem solver
  • Interpersonal
  • Strategic thinker
  • Motivated
  • Dependable
  • Organized
  • Quality focused
  • Collaborative
  • Experienced
  • Organizational Development
  • Employee Relations
  • Leadership Coaching
  • Leadership Development
  • Internal Communications
  • Payroll Management
  • Employment Record Verification
  • Budget Planning
  • Analytical Thinking
  • Performance Improvement
  • Relationship Building
  • Task Delegation
  • Meeting Facilitation
  • Customer Service
  • Process Improvement
  • Schedule Management
  • Staff Management
  • Staff Development
  • Team Leadership
  • Event Planning
  • Logistics Management
  • Operations Oversight
  • Scheduling
  • Volunteer Management
  • Corporate Events Planning
  • Venue Selection
  • Project Management
  • Vendor Relationship Management

References

References available upon request.

Timeline

Human Resources Director

Snake River Manufacturing
02.2023 - Current

Public Relations Director

Balance Of Nature
2021 - 2023

Assistant Materials Manager

Mountain West Medical Center
2016 - 2020

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Jen Carpenter