Summary
Overview
Work History
Education
Skills
Timeline
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Jen Croft

Eagle Mountain

Summary

Seasoned professional with over 19 years at Chrysalis Inc., demonstrating exceptional leadership in roles such as Medical Coordinator and Residential House Manager. Excelled in coordinating medical services for individuals with disabilities and fostering positive relationships. Skilled in effective communication and multitasking, with a proven track record of resolving issues and guiding teams towards success.

Overview

19
19
years of professional experience

Work History

New Employee Trainer

Chrysalis Inc.
01.2017 - Current
  • Delivered in-house training to new employees to introduce them to the company.
  • Discussed roles and expectations for employees along with instructions for daily paperwork and charting.

Medical Coordinator

Chrysalis Inc.
11.2017 - 12.2024
  • Efficiently coordinated medical services for one hundred and fifty individuals with disabilities.
  • Ensured compliance with state guidelines regarding their medical care.
  • Promoted positive relationships between patients and healthcare providers through professional communication and an understanding of the individual's needs.
  • Oversaw department responsibilities including; medication refills and management, discussing medical issues with different departments in the company, new patient intakes, and problem solving with guardians, state coordinators and healthcare professionals
  • Managed employees in charge of transportation, billing and scheduling. Worked closely with company nurses and pharmacist, along with outside physicians and psychologists.


Residential House Manager

Chrysalis Inc.
05.2006 - 11.2017
  • Maintained a clean and safe living environment for four individuals with disabilities.
  • Assisted residents with daily hygiene, financial budgeting and independent living skills.
  • Developed strong relationships with residents and implemented behavior plans.
  • Managed and trained direct support staff on proper care for residents.
  • Responsible for monthly data reports, medication tracking and financial information for each individual.

Education

High School Diploma -

Mountain View High School
Orem, UT
05-2004

Skills

  • Effective verbal and written communication skills
  • Taking initiative and guiding others
  • Identifying and resolving issues effectively
  • Able to work well with others by building positive relationships with colleagues
  • Dedicated nineteen years to one company and took on several different roles
  • Seventeen of those years were in leadership positions
  • Ability to prioritize needs and multi task efficiently

Timeline

Medical Coordinator

Chrysalis Inc.
11.2017 - 12.2024

New Employee Trainer

Chrysalis Inc.
01.2017 - Current

Residential House Manager

Chrysalis Inc.
05.2006 - 11.2017

High School Diploma -

Mountain View High School

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Jen Croft