Jen Cunningham
Mountlake Terrace,WA
Summary
Proven track record of spearheading HR initiatives to enhance employee retention and streamline processes for peak efficiency. Skilled in HR analytics and fostering positive employee relations, resulting in reduced turnover and the attraction of top-tier talent. Proficient in Microsoft Office for comprehensive data management and analysis.
Extensive experience in managing employee relations, recruitment, and compliance. Adept at utilizing strategic HR planning to align talent resources with organizational goals. Demonstrated success in enhancing team performance and promoting a positive work culture through effective communication and conflict resolution strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Carter Motors
10.2021 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees.
- Provided expert guidance on labor laws and regulations, mitigating legal risks.
- Processed employee claims involving performance issues and harassment.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Motivated employees through special events and incentive programs.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
Human Resources Generalist
Carter Motors
01.2019 - 10.2021
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks.
- Implemented and supervised orientation procedures for new hires.
Human Resources Administrator
Carter Motors
11.2016 - 01.2019
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Prepared new hire letters, employee contracts, and corporate policies.
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Updated HR database with new employee information, changes in benefits, and other details.
Human Resources/Payroll Assistant
Carter Motors
10.2014 - 11.2016
- Responded promptly to employee inquiries, providing reliable information on payroll-related topics such as deductions and leave accruals.
- Assisted with preparation of annual tax documents, ensuring compliance with federal and state regulations.
- Managed multiple pay schedules concurrently, ensuring timely processing for all eligible employees across various departments.
- Enhanced accuracy in payroll calculations for timely and error-free pay distribution to employees.
- Ensured accurate timekeeping data by training employees on proper use of time clock system.
- Assisted HR Manager on administrative tasks
Education
BBA - Human Resources Management
City University of Seattle
Seattle, WA12.2014
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Compensation and benefits
- Recruitment and hiring
- Compliance
- Talent acquisition
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- SHRM Learning System Participant – Society for Human Resource Management.
Timeline
Human Resources Manager
Carter Motors
10.2021 - Current
Human Resources Generalist
Carter Motors
01.2019 - 10.2021
Human Resources Administrator
Carter Motors
11.2016 - 01.2019
Human Resources/Payroll Assistant
Carter Motors
10.2014 - 11.2016
BBA - Human Resources Management
City University of Seattle
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