Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jen Ferro

Director of Cloud Adoption and Capacity Planning
Portland,OR

Summary

Team leader who builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with cross-functional collaborators and top-level leadership.

Overview

16
16
years of professional experience
3
3
years of post-secondary education
2
2
Certificates

Work History

Interim Dir, Cloud Adoption & Capacity Planning

Nike
Beaverton, OR
03.2022 - Current
  • Lead team to formalize and manage Nike's Enterprise Cloud Governance Council.
  • Drive cloud governance strategy in collaboration with key stakeholders including architecture and security.
  • Work closely with team members to drive results and deliver program work.
  • Implement metadata strategy to identify cloud resources to quickly remediate against cyber security threats and cost overruns.
  • Mentor team members to help them meet their career goals.

Lead, Cloud Adoption & Capacity Planning

Nike
Beaverton, OR
11.2021 - 02.2022
  • Collaborated with Global Technology stakeholders to develop multi-cloud governance model.
  • Identified risks and governance gaps in current environment and worked with cross-functional team to implement variety of solutions, including governance standards, policies, and education.
  • Developed cloud strategy focused on governance at scale and automating compliance.
  • Closely partnered with AWS and Nike's developer community to bring meaningful training and presentations to Nike engineering squads with the goal of efficiently building optimal workloads.
  • Conceived and produced AWS Days @ Nike, a two-day event where Nike engineers presented solutions built in AWS and AWS Solutions Architects presented on popular services at Nike, with combined attendance over 2000.
  • Drove adoption of AWS services by building consensus across functional teams and obtaining executive leadership buy-in.
  • Led a year-long effort to determine a primary data point to be used across data platforms with the goal of identifying AWS resources to engineer owners and applications to teams, departments, and business capabilities.

Lead, Product and Process Delivery

Nike
Beaverton, OR
08.2018 - 10.2021
  • Worked with cross-functional team to propose and finalize cloud tagging strategy.
  • Socialized cloud tagging standard across Nike Global Technology by holding community of practice meetups, joining team staff meetings, meeting with senior leadership and acting as point of contact for all tagging questions.
  • Achieved 80% cloud cost tagged, in compliance with tagging standard.
  • Led cross-functional team to analyze use of Amazon Machine Images (AMI) to develop global AMI policy.
  • Drove awareness of cloud best practices and resources throughout Nike Global Technology.
  • Led cross-functional team to discuss solution to interrogate cloud infrastructure to meet governance goals for visibility into and management of cloud assets.
  • Partnered with product teams to build cloud governance processes including tagging assets, asset policy and block storage policy.

Sr. Business Systems Analyst

Nike
Beaverton, OR
10.2015 - 08.2018
  • Drove implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
  • Led team to build and drive adoption of organization's performance management dashboard.
  • Created use cases based on persona and developed user journey stories.
  • Developed Tableau health dashboards to report team infrastructure status.
  • Met with senior executives, management personnel and team leads to build service catalog for Technology Operations, part of Nike's Global Technology.
  • Met with executive representatives to analyze and document collaboration tool use cases.
  • Member of program team responsible for implementing enterprise collaboration tool.

IT Manager

Cable Huston
Portland, OR
06.2005 - 12.2014
  • Drove organizational technology strategy and roadmaps.
  • Built, customized and repaired technology based on staff requests.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Oversaw daily performance of computer systems and immediately responded to capacity issues to maintain network operations.
  • Transitioned firm data and network from physical environment with online storage to virtual environment with storage area network (SAN).
  • Moved firm from decentralized document management to centralized, SaaS-provided document management system.
  • Developed and built disaster recovery environment in nearby co-location data center.

Education

MBA -

Portland State University
Portland, OR
09.2007 - 05.2010

Bachelor of Arts - International Relations And Affairs

American University
Washington, DC

Skills

    Technical Analysis

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Accomplishments

2021 Winner of Nike Maxim

Certification

AWS Cloud Practitioner

Timeline

Interim Dir, Cloud Adoption & Capacity Planning

Nike
03.2022 - Current

Lead, Cloud Adoption & Capacity Planning

Nike
11.2021 - 02.2022

AWS Cloud Practitioner

10-2019

Lead, Product and Process Delivery

Nike
08.2018 - 10.2021

Sr. Business Systems Analyst

Nike
10.2015 - 08.2018

MBA -

Portland State University
09.2007 - 05.2010

IT Manager

Cable Huston
06.2005 - 12.2014

Bachelor of Arts - International Relations And Affairs

American University
Jen FerroDirector of Cloud Adoption and Capacity Planning