Jennifer L Bruning
Cincinnati,Ohio
Summary
Self-motivated, experienced Office Management and Lead Coordinator role that brings leadership, organizational and customer relations skills. Independently solves problems and keeps team on task to handle diverse business requirements. Highly dependable and ethical.
Overview
20
20
years of professional experience
Work History
Lead Coordinator
Therapy Advantage
03.2022 - 07.2022
- Oversees daily tasks of Administrative/Coordinator team
- Keeps Therapists' credentials up to date in our system and files for easy access when an agency needed any of their credentials for Medicare Audits, Etc
- Acts as a resource to our team and assist with problem solving, time sensitive duties and anything they needed.
- Field all incoming emails to and from agencies with time sensitive information as well as anything needed for the agency, such as paperwork.
- Handles all assignments in Cliniconnect, Recruiting for therapists to take a referral, addressing late assignments and returned assignments
- Process cancelled referrals
- Employee PTO For Therapists, Admin and Coordination teams
- Maintain and keep updated the Delegation Sheet, Zip code list, Staffing lists
- Oversees Covid + Therapists with ADOR (Assistant Director of Rehab), Give agency notification,
- Complete Covid log with ADOR
- Handles agency updates/complaints
- Pull A/DOR in as needed
- Account Management of all agencies
- Weekend coverage plans
- Monitor CCX Tiers, Maps and Specialties of all therapists, social workers and RD
Administrative Assistant
Cornerstone Healthcare Solutions
06.2016 - 03.2022
- Process referralsas they are received for staffing
- Keep the agency informed when the patient would be seen by therapy
- Agency requests for missing paperwork
- Get with the therapists to get this turned in for agency
- Oversees Covid vaccinations
- HR: Kept all licensures and needed paperwork to be compliant in seeing patients in the home health setting
- Fielded all emails for agencies to help with issues, missing info, staffing needs
- Account management for agencies.
Office Manager
Dayton Physical Therapy
03.2008 - 06.2016
- Assist in the hiring process and train employees for 12 contracted companies that we service on their different paperwork, case conferences, and protocol
- Field all calls from field staff and contracted companies in care of our patients and case load
- Receive the evaluations and send them to the contract companies and field staff
- Accounts Receivable/Payables in QuickBooks, Payroll in ADP system
- Billing contracted companies for Medicare, Medicaid and Waiver along with private insurance
- Payroll
- Search for and correct billing issues and account recovery on unpaid accounts.
Receptionist
Superior Acura
08.2002 - 05.2004
- Reconciled the cash/check/credit on the register every morning from sales and service
- Answered phones
- Stocked new and used cars into the system
- Listed new and used cars on the company website daily
Human Recourses
Express Personnel
01.1994 - 01.1998
- Worked for outside company on site to staff all of their personnel needs: including office staff, line workers and dock workers
- Payroll
- Worked with several other employment services to staff anywhere between 50-300 employees daily for warehouse work
- Interviewed potential employees and hired for jobs for temporary and full-time permanent positions
Education
Cincinnati Tech and Community College
Skills
- Electronic Medical Records (EMR) Systems: HCHB (Homecare Homebase), Pariox, Therapy Sync, Axxess, DeVero, Tiger Text, and Cliniconnects
- Microsoft Office
- QuickBooks
- Payroll
- Billing
- Computer experience
- Phone skills
Timeline
Lead Coordinator
Therapy Advantage
03.2022 - 07.2022
Administrative Assistant
Cornerstone Healthcare Solutions
06.2016 - 03.2022
Office Manager
Dayton Physical Therapy
03.2008 - 06.2016
Receptionist
Superior Acura
08.2002 - 05.2004
Human Recourses
Express Personnel
01.1994 - 01.1998
Cincinnati Tech and Community College
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