Jennifer Armstrong
Kelso,WA
Summary
Applied extensive knowledge in child psychology and development to support optimal care practices for children and vulnerable adults over 25 years.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
Kelso School District
Kelso, WA
12.2023 - Current
- Supported classroom activities by assisting teachers with lesson implementation and student engagement.
- Adapted instructional materials to meet diverse learning needs of students in varied settings.
- Fostered positive relationships with students, promoting a supportive and inclusive environment.
- Collaborated with educators to monitor student progress and provide feedback on performance.
Visitation Supervisor
Transformational Ministries Inc
Kelso Wa
01.2023 - Current
- Supervised visitation processes, ensuring compliance with organizational policies and safety regulations.
- Coordinated scheduling for family visits, optimizing resource allocation and reducing wait times.
- Collaborated with social workers to create tailored visitation plans that address individual family needs.
- Contributed to continuous improvement efforts by participating in staff meetings, trainings, and workshops related to the field of supervised visitation services.
- Facilitated smooth transitions before and after visits, reducing stress for both children and parents during the process.
- Complied with all relevant regulations within the supervised visitation industry while maintaining up-to-date knowledge on best practices through ongoing professional development opportunities.
- Provided timely reports to caseworkers on the progress of families during supervised visits, aiding in evaluation of reunification goals.
- Enhanced family bonding by supervising and facilitating positive parent-child interactions during visitations.
- Maintained detailed records of visitation observations, ensuring accurate documentation for court proceedings and case reviews.
Behavior Specialist
Kelso School District
Kelso, WA
09.2018 - 12.2023
- Developed individualized behavior intervention plans for students demonstrating challenging behaviors.
- Collaborated with teachers and staff to implement effective behavior management strategies.
- Conducted assessments to identify behavioral triggers and create tailored support systems.
- Trained educators on positive reinforcement techniques to enhance classroom environments.
Parks and Recreation Office Staff
Battle Ground Community Center
Battle Ground, WA
02.2012 - 10.2014
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Supported Recreations Director with daily operational functions.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Politely assisted customers in person and via telephone.
- Earned management trust by serving as key holder, responsibly opening and closing the building.
Daycare Owner/ Childcare Provider
God's Little People- Self Employed
Battle Ground, WA
05.2008 - 07.2010
- Dressed infants and toddlers and changed their diapers.
- Organized and engaged in recreational activities such as games and puzzles.
- Communicated openly with children's parents about daily activities and behaviors.
- Encouraged children to be understanding of and patient with others.
- Addressed behavioral and learning issues with parents.
- Engaged with children on an individual basis in a pleasant manner.
- Managed an in-home daycare with 2 infants, 2 toddlers and preschoolers and 2 school-aged children.
Revenue Integrity Specialist
RS Medical
Vancouver, WA
09.2003 - 05.2008
- Served as a financial advocate to help with maximizing generated revenue, while minimizing unnecessary paperwork.
- Evaluated billing processes, created spreadsheets to track payments made by insurance companies to find payment trends.
- Superior problem solving skills to ensure business rapport with doctors, insurance companies, patients, and coworkers.
- Trained peers and management team on internal system supports and implementation plans.
Preschool Teacher
Faith Christian Learning Center
Anchorage, AK
09.2000 - 10.2002
- Addressed behavioral and learning issues with parents and daycare management.
- Encouraged good behaviors using the positive reinforcement method.
- Instructed children on proper health and personal habits.
- Dressed infants and toddlers and changed their diapers.
- Communicated openly with children's parents about daily activities and behaviors.
- Encouraged children to be understanding of and patient with others.
- Monitored each student's educational progress with individualized charts and files.
- Engaged with children on an individual basis in a pleasant manner.
- Managed a toddler classroom with an assistant teacher consisting of 15 children.
Education
Associate of Science - Nursing
Clark County
WAHigh School Diploma -
Prarie High School
Brush Prairie, WASkills
- Monitored patient vital signs and reported changes to nursing staff to facilitate timely interventions
- Demonstrated proficiency in First Aid and CPR techniques, enhancing safety and emergency preparedness
- Engaged in extensive study of stars, focusing on their formation, evolution, and classification
- Monitored health conditions and provided emotional support, ensuring comfort and safety for clients
- Leveraged understanding of child psychology principles to support emotional and behavioral development in children
- Applied advanced Microsoft Office techniques to optimize document management and data analysis
- Collaborated with educators and caregivers to enhance the learning experience for children with special needs
- Applied conflict resolution techniques to address and mitigate disputes, ensuring a harmonious work environment
- Engaged with diverse learning disability frameworks to foster inclusive learning environments
- Demonstrated strong interpersonal skills by actively engaging with colleagues and clients to foster a positive work environment
- Implemented and maintained electronic recordkeeping protocols to support data integrity and accessibility
- Implemented strategies to ensure inclusivity and respect for cultural differences in interactions
Accomplishments
- Volunteer involvement throughout Cowlitz County. Including partnerships with Helping Hands Clothing Ministry in Longview.
Certification
- CPI Certified
- Trauma informed
- Car seat training
- CPR/ First Aid
- Blood borne pathogens
- NAC certified
Timeline
Substitute Paraprofessional
Kelso School District
12.2023 - Current
Visitation Supervisor
Transformational Ministries Inc
01.2023 - Current
Behavior Specialist
Kelso School District
09.2018 - 12.2023
Parks and Recreation Office Staff
Battle Ground Community Center
02.2012 - 10.2014
Daycare Owner/ Childcare Provider
God's Little People- Self Employed
05.2008 - 07.2010
Revenue Integrity Specialist
RS Medical
09.2003 - 05.2008
Preschool Teacher
Faith Christian Learning Center
09.2000 - 10.2002
Associate of Science - Nursing
Clark County
High School Diploma -
Prarie High School