Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jen Hovelson

Washington

Summary

SHRM-CP certified professional with a proven track record in executive management and team leadership. Known for positive attitude, adaptability, exceptional organizational skills, and natural relationship-building abilities. Extensive experience in office management, staffing, recruitment, customer service, database management, and workforce planning. Recognized for meticulous attention to detail and prompt responsiveness to questions and inquiries.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Little Explorers Childcare
03.2018 - 01.2025
  • Provide effective leadership in developing comprehensive program plans, implementing, and evaluating the planned programs.
  • Develop budgets, collaborate with various departments to ensure optimal services, and uphold records, reports, and inventories per state policies.
  • Direct personnel selection and placement, allocate and monitor staff duties, and execute staff evaluations.
  • Enforce compliance with federal and local statutes and policies.
  • Administer billing operations and coordination of $475,000 accounts receivable on an annual basis.
  • Assess challenging situations and incidents to formulate solutions and enhance company sustainability and advancement.

Director

Faith Lutheran Daycare
01.2016 - 03.2018
  • Deliver impactful leadership in formulating comprehensive program plans, executing and assessing the planned programs.
  • Oversee maintenance of records, reports, and inventories following state policies.
  • Administer and organize completion of annual training requirements for all employees.
  • Ensure compliance with federal and local rules and policies.
  • Formulate and uphold personnel policies, procedures, and training materials.
  • Create and manage daily schedules, logistics, severe weather strategies, and emergency protocols.

Buddy Walk Co-Director

New Directions Down Syndrome Association
10.2014 - 12.2015
  • Analyze and propose programs for securing non-profit organization grant opportunities.
  • Secure sponsorships to enhance event and program funding
  • Produce and deliver designs for event apparel, banners, and programs.
  • Arrange logistics for event facility, vendors, and entertainment.
  • Identify and organize available fundraising opportunities.
  • Coordinate and supervise event day schedule, logistics, severe weather plan, parking details, volunteer schedule, and event displays.

Policy/Data Analyst

Department of Social Services
06.2012 - 11.2015
  • Develop training schedules, facilitate training sessions, and assess and enhance curricula continuously.
  • Establish and execute administrative procedures and program policies to guarantee program alignment with department objectives.
  • Oversee audits and reviews of payment records to ensure compliance with program policies.
  • Provide casework guidance and problem-solving/critical-thinking assistance to team members.
  • Prepare and complete weekly payroll, ranging from $48,000 to $85,000 in total payments.

Brookings Health System

Business Office Coordinator
10.2011 - 04.2012
  • Collect and process individual and insurance payments.
  • Deliver administrative support by conducting research, preparing reports, and handling information requests.
  • Generate departmental reports, compile data, and provide analysis of results.
  • Provide excellent customer service on the phone and in person to individuals from socially, economically, and culturally diverse backgrounds.
  • Ensure compliance with patient rights and privacy practice policies.

Human Resources Journeyman

U.S. Air Force
07.2002 - 08.2007
  • Generate, manage, and inspect personnel records for units containing 150 to 350 personnel.
  • Ensure compliance with personnel policies, directives, and procedures.
  • Schedule individuals for processing personnel actions such as retirement, separation, reenlistment, and promotion.
  • Process legal documentation supporting military separation cases.
  • Awarded Airman of the Year for 2003 during military service at Sheppard Air Force Base, Texas.
  • Recognized for implementing a new filing and suspense system for personnel actions and correspondence at Minot Air Force Base, North Dakota.

Education

Bachelor of Science degree - Management/Human Resources

Park University
Parkville, MO
03.2014

Skills

  • Policy implementation
  • Quality assurance
  • Administrative management
  • Payroll administration
  • Employee relations
  • Records management
  • Employee retention
  • Business leadership
  • Multitasking and prioritization
  • Word processing
  • Data analysis
  • Talent management

Certification

  • SHRM Certified Professional

Timeline

Human Resources Business Partner

Little Explorers Childcare
03.2018 - 01.2025

Director

Faith Lutheran Daycare
01.2016 - 03.2018

Buddy Walk Co-Director

New Directions Down Syndrome Association
10.2014 - 12.2015

Policy/Data Analyst

Department of Social Services
06.2012 - 11.2015

Brookings Health System

Business Office Coordinator
10.2011 - 04.2012

Human Resources Journeyman

U.S. Air Force
07.2002 - 08.2007

Bachelor of Science degree - Management/Human Resources

Park University
Jen Hovelson