Hi, I’m
Jen Laub
HR Manager
SPRINGFIELD,IL
Summary
* Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates.
* Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.
* Motivating and positive with excellent interpersonal, coaching and communication skills.
*Organized, dependable, and able to managing multiple priorities with a positive attitude.
* Willingness to take on added responsibilities to meet team goals.
Overview
21
years of professional experience
Work History
Hy-Vee, Inc.
Human Resources Manager
04.2022 - Current
Job overview
- Implemented performance reviews and motivational strategies in conjunction with department managers to enhance employee engagement.
- Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained payroll and benefits for employees and diminished financial discrepancies through expert program management.
- Instructed senior leaders on appropriate employee corrective steps.
- Motivated employees through special events and incentive programs.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Village Of Jerome
Executive Assistant
11.2023 - Current
Job overview
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Created and managed office systems to efficiently deal with documentation.
- Improved office efficiency by implementing new filing systems and document management processes.
- Handled confidential and sensitive information with discretion and tact.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Updated and maintained confidential databases and records.
Hy-Vee, Inc.
Assistant HR/Accounting Manager
04.2021 - 04.2022
Job overview
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Completed bi-weekly payroll for company employees.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
Hy-Vee, Inc.
Food Service Director
12.2019 - 04.2021
Job overview
- Enhanced safety protocols for both employees and customers by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Collaborated with marketing teams to develop promotional strategies that attracted new customers while retaining existing clientele.
- Assessed the effectiveness of implemented changes periodically, adjusting strategies as needed based on performance metrics and feedback from staff members.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Analyzed weekly and monthly sales for all departments, then prepared and presented findings to Store Director
- Performed all payroll duties for each department under the Food Service umbrella including, but not limited to Asian, Italian, Sushi, Market Grille, Hickory House departments and Walhburgers restaurant.
- Conducted weekly team building meetings with all department managers under the Food Service umbrella to improve communication, promote collaboration, and encourage motivation.
Hy-Vee, Inc.
Hickory House Kitchen Manager
01.2017 - 12.2019
Job overview
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Developed unique events and special promotions to drive sales.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Prepared profit and loss statements to be submitted to Food Service Director
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Hy-Vee, Inc.
Customer Care Education Mgr/Assistant Manager - HR
01.2016 - 01.2017
Job overview
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Facilitated on-the-job coaching, developed educational material and organized training sessions for new hires
- Performed human resource responsibilities including initial interviewing of prospective candidates, payroll submissions, and time edits
- Disseminated all current and new store policies
- Worked alongside employees in various departments to encourage and promote the Hy-Vee culture
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Hy-Vee. Inc.
Catering & Event Planner Manager
07.2014 - 10.2016
Job overview
- Coordinated schedules and timelines for events.
- Supervised ten helpers and co-workers.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Performed face-to-face meetings to finalize contract for services and event details.
- Maximized company visibility through creative placement of branding materials at various touchpoints throughout the event space.
- Developed detailed event reports, documenting all aspects of each event.
- Established working relationships with clients by organizing various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Brainstormed and implemented creative event concepts and themes.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Implemented protocols and procedures to effectively manage planning process.
- Developed post-event reports to determine effectiveness of each event.
- Inspected event facilities to confirm conformance to customer requirements.
- Optimized event layouts and floor plans to maximize attendee flow and overall experience, minimizing congestion in high-traffic areas.
- Trained and supervised event staff to complete tasks on time.
- Enhanced attendee satisfaction by creating immersive environments through thoughtful design elements and engaging activities.
Little Flower School
Teacher
08.2003 - 10.2016
Job overview
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Developed and implemented classroom routines to address varying student needs.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Education
Bellevue UniversityBellevue, NE
Master of Arts from Human Resources Strategic Management
05.2001
University of Illinois At SpringfieldSpringfield, IL
No Degree from Secondary Level Education Teaching Certificate
05.2001
University of Illinois At SpringfieldSpringfield, IL
Bachelor of Arts from History
05.2001
Skills
Excel spreadsheets
Timeline
Executive Assistant
Village Of Jerome
11.2023 - Current
Human Resources Manager
Hy-Vee, Inc.
04.2022 - Current
Assistant HR/Accounting Manager
Hy-Vee, Inc.
04.2021 - 04.2022
Food Service Director
Hy-Vee, Inc.
12.2019 - 04.2021
Hickory House Kitchen Manager
Hy-Vee, Inc.
01.2017 - 12.2019
Customer Care Education Mgr/Assistant Manager - HR
Hy-Vee, Inc.
01.2016 - 01.2017
Catering & Event Planner Manager
Hy-Vee. Inc.
07.2014 - 10.2016
Teacher
Little Flower School
08.2003 - 10.2016
Bellevue University
Master of Arts from Human Resources Strategic Management
05.2001
University of Illinois At Springfield
No Degree from Secondary Level Education Teaching Certificate
05.2001
University of Illinois At Springfield
Bachelor of Arts from History
05.2001