Summary
Overview
Work History
Education
Skills
Timeline
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JEN LEMONS

Concord,CA

Summary

Attentive retail professional brings 10+ years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. Reliable as well as successful at promoting customer loyalty and satisfaction through consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

18
18
years of professional experience

Work History

Private Nanny

Jake And Rebecca Miller
Danville, CA
08.2016 - Current
  • Offered assistance to parents Jake and Rebecca in caring for their two children while paying attention to special needs for them and their children.
  • Tutored and assisted with homework, monitored for completion, and guided with cognitive problem-solving.
  • Communicated with children's parents about daily activities, behaviors, and problems.
  • Established lasting, professional connections with family by encouraging open communication and delivering positive feedback.
  • Organized and cleaned home after activities by picking up toys and straightening up the playroom.

Private Nanny

Cindy & Greg Rountree
Alamo, CA
03.2012 - 07.2016
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with projects.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted children with homework assignments and special projects across different subjects.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.
  • Drove children to various types of activities, including dance, Soccer and swim to maintain extracurricular routines.

Kids World Lead

Renaissance Club Sport Walnut Creek Hotel
Walnut Creek, CA
08.2005 - 03.2012
  • Provided excellent customer service to members of the club by catering to their needs and exceeding their expectations.
  • Managed the floor which consisted of 6-10 associates and 100+ children daily to make sure everything ran smoothly.
  • Assisted 100+ customers daily on average.
  • Securely entered sensitive details such as payments and accounting information into our systems.
  • Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
  • Verified data integrity and accuracy.
  • Worked directly with management, membership, and the programs department, to brainstorm, discuss strategy, and mitigate member issues to ensure smooth daily operation.

Education

Dental Assisting Certificate -

Carrington College
Pleasant Hill, CA
2007

High School Diploma -

Concord High School
Concord, CA
06.2005

Skills

  • Inventory management
  • Customer service
  • Organization
  • Multitasking abilities
  • Teamwork
  • Money handling abilities
  • Training development aptitude
  • Multi-line phone talent
  • Good listening skills
  • Staff education and training
  • POS systems expert
  • Professional telephone demeanor

Timeline

Private Nanny

Jake And Rebecca Miller
08.2016 - Current

Private Nanny

Cindy & Greg Rountree
03.2012 - 07.2016

Kids World Lead

Renaissance Club Sport Walnut Creek Hotel
08.2005 - 03.2012

Dental Assisting Certificate -

Carrington College

High School Diploma -

Concord High School

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JEN LEMONS