Jen Strecker

• Work in all lines of business
• Process Professional, Facility and DSR Health and Dental Claims
• Correspondence and Eservice for Customer Service
• RDC Corr
• Process Medicaid claims
• Mentor associates in weekly 1x1 times
• Solve complex problems in a timely manner
• Maintain confidentiality of patient information, records, and health statuses.

Chaired Teacher Appreciation Week

Chaired School for Scholars

Coordinated volunteers for Library

Volunteered in classrooms

• Managed quality assurance (QA) testing on new and updated CAD software.
• Improved application stability by proactively addressing identified issues during QA testing phases.
• Enhanced product quality by implementing rigorous QA testing procedures and documentation processes.
• Identified code defects and recommended code changes
• collaboratively worked with software engineers

• Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
• Prepared general and specialized closing documents and organized real estate and lender loan documents in preferred order.
• Reviewed and validated details of loan applications and closing documentation.
• Provided exceptional communication, customer service and problem solving skills
• Coordinated with realtors, lenders, clients and third party services