Jena Elizabeth Randall
Austin,United States
Summary
Development Specialist with extensive experience in event planning and budget management at the University Development Office. Proven ability to enhance team collaboration and provide exceptional administrative support. Expertise in Microsoft Office and creative problem-solving leads to successful outcomes in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Development Specialist
University Development Office
Austin, USA
01.2020 - Current
- Managed calendars for Associate VP, Assistant VP, and Campaign Director to optimize scheduling.
- Coordinated vendor meetings to facilitate productive partnerships.
- Planned and executed events for Advancement Strategy Department and UDO department.
- Developed PowerPoint presentations and Excel spreadsheets for data analysis with Vice President of Development, supporting informed decision-making.
- Scheduled staff meetings and developed agendas to facilitate effective discussions.
- Assisted three staff members with various administrative tasks in the office.
- Procured office items and supplies for UDO office, maintaining adequate inventory levels.
- Submitted expense reports for travel reimbursements, ensuring accurate financial documentation.
Part-Time Sales Associate
James Avery (Tech Ridge)
Austin, USA
01.2020 - Current
- Provided sales support and product care services to enhance customer experience.
- Resolved guest service issues promptly to enhance customer satisfaction.
- Monitored and approved guest returns according to retail policies, ensuring customer satisfaction.
- Managed opening and closing duties to maintain store operations.
- Executed product care processes including PUK welding, polishing, and assembly for timely customer repairs.
- Conducted polishing procedures such as wheel polishing, washing, and visual inspection.
- Performed make-up and assembly tasks, ensuring quality through visual inspections.
- Operated various tools including crimping tool, magnetic pin finisher, and polishing machine.
Designer
Jena Designs
Austin, USA
Current - Current
- Created over 10 illustrations, flat patterns, and garment designs.
- Draped and constructed more than 20 mock-ups for garment prototypes.
- Produced mockups and prototypes that guided design review and feedback.
- Designed products aligning with established specifications for clarity and usability.
- Developed and produced designs for Dean of College of Natural Sciences, enhancing program visibility and engagement.
Administrative Associate
Intercollegiate Athletics
Austin, USA
01.2015 - 01.2020
- Provided administrative support for seven coaches and staff, enhancing daily operations.
- Designed and submitted T&L forms, ensuring adherence to budgetary constraints.
- Managed payments for events, conferences, and international trips with precise budgeting.
- Facilitated reimbursement payments for seven coaches and staff, ensuring timely processing.
- Assisted Head Coaches in administrative tasks to enhance team performance. to Head Coaches, facilitating streamlined operations.
- Procured office supplies and processed refunds for coaches, staff, and players.
- Coordinated travel arrangements in Concur for coaches, staff, and players, streamlining logistics.
- Reviewed marketing materials targeted at alumni and recruits for accuracy and clarity.
Administrative Associate
McCombs School of Business
Austin, USA
01.2013 - 01.2015
- Managed Amazon Whispercast accounts for three Working Professional MBA programs, enhancing resource accessibility.
- Procured over $500,000 in course materials using pro-card for multiple MBA programs.
- Secured refunds exceeding $100,000 on taxes and surplus supplies for MBA programs.
- Processed RTAs, reimbursements, and AIS payments for 20 professors each semester, ensuring timely financial support.
- Coordinated procurement of office supplies for 600 MBA students and 40-45 professors, facilitating seamless program operations.
- Designed and budgeted T&L forms for tokens and gifts distributed to 600 MBA students.
- Provided administrative support for eight program staff while managing student worker tasks.
- Assisted Assistant Dean with scheduling, reimbursements, and other executive tasks.
Administrative Assistant
McCombs School of Business
Austin, USA
01.2012 - 01.2013
- Developed and managed Carpenter Center Study Rooms scheduling website, facilitating access for 400+ MBA students.
- Provided in-person and phone assistance to over 20 prospective students, current students, and faculty.
- Coordinated logistics for over 50 shipments, ensuring timely delivery for UT MBA program office.
- Delivered administrative support for 60 MBA program staff through effective scheduling and volunteer efforts.
- Supervised and trained student employees, improving operational efficiency and collaboration within the team.
Education
Associate of Arts Degree - Dance & Jewelry Design: Honors, Phi Theta Kappa
Austin Community College
Austin, Texas01.2026
Business Foundations Certificate -
Austin, Texas, TX
Austin, Texas, TX07.2020
Bachelor of Science - Textiles and Apparel, Apparel Design Program
The University of Texas at Austin
Austin, Texas12.2008
Skills
- Design and sewing
- Metalsmithing techniques
- Microsoft Office suite
- Adobe Creative suite
- Photography skills
- Lifeguarding and water safety
- Event planning and coordination
- Team collaboration
- Customer service excellence
- Budget management strategies
- Visual merchandising expertise
- Administrative support functions
- Creative problem-solving
- Attention to detail
- Professionalism in work
- Adaptability and flexibility
- Travel arrangements
- Itineraries
- Travel research
- Project management
Certification
- Daughters of the Republic of Texas (Stephen F. Austin Chapter)
- Daughters of the American Revolution (Andrew Carruthers and Alamo Chapters)
- Executive Women in Texas Government (Austin Chapter)
Work Eligibility
Eligible to work in the United States with no restrictions
Volunteer Experience
- American Cancer Society
- Executive Women in Texas Government
Languages
French
Elementary
Timeline
Development Specialist
University Development Office
01.2020 - Current
Part-Time Sales Associate
James Avery (Tech Ridge)
01.2020 - Current
Administrative Associate
Intercollegiate Athletics
01.2015 - 01.2020
Administrative Associate
McCombs School of Business
01.2013 - 01.2015
Administrative Assistant
McCombs School of Business
01.2012 - 01.2013
Designer
Jena Designs
Current - Current
Associate of Arts Degree - Dance & Jewelry Design: Honors, Phi Theta Kappa
Austin Community College
Business Foundations Certificate -
Austin, Texas, TX
Bachelor of Science - Textiles and Apparel, Apparel Design Program
The University of Texas at Austin