Summary
Overview
Work History
Timeline
Generic

Jena Gillin

San Jose,CA

Summary

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Professional with solid experience in overseeing and organizing activities. Known for fostering teamwork and driving results. Skilled in planning, coordination, and problem-solving, with strong ability to adapt to changing needs. Valued for leadership, communication, and reliability in delivering successful outcomes.

Overview

14
14
years of professional experience

Work History

Personal Assistant to the Owner

Black Diamond Management Group LLC
08.2013 - 04.2015
  • Assisted in managing daily operations by coordinating schedules and appointments for owner.
  • Organized documents and maintained filing systems to streamline office processes.
  • Communicated with clients and vendors to facilitate smooth interactions and workflow.
  • Supported project management by tracking deadlines and ensuring timely completion of tasks.
  • Conducted research to prepare reports and presentations for owner's decision-making needs.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
  • Sourced and ordered office equipment and supplies.
  • Organized and attended meetings and compiled related documents and reports.

Swim Instructor, Deck Supervisor, Office Inventory

De Anza Cupertino Aquatics
01.2001 - 01.2008
  • Instructed diverse groups of students in swimming techniques and safety protocols.
  • Developed personalized training plans to enhance individual skill levels and confidence.
  • Monitored and assessed student progress, providing constructive feedback for improvement.
  • Enforced pool safety regulations to ensure a secure learning environment for all participants.
  • Trained new instructors on best practices and safety standards in aquatic education.
  • Communicated effectively with parents regarding student performance and development goals.
  • Implemented engaging lesson plans that catered to varying age groups and skill levels.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Developed strong relationships with students'' families through open communication channels, fostering loyalty to our program over time.
  • Supervised daily deck operations ensuring compliance with safety protocols and operational guidelines.
  • Trained new team members on deck procedures, equipment usage, and safety practices.
  • Conducted regular inspections of equipment and materials to ensure service readiness.
  • Implemented inventory management processes to track supplies and minimize waste.
  • Documented and reported safety-related concerns or incidents.
  • Kept operations in compliance with applicable local, state and federal safety and environmental regulations.
  • Conducted thorough investigations into reported incidents or near-misses on the deck area, identifying root causes and implementing corrective measures promptly.

Timeline

Personal Assistant to the Owner

Black Diamond Management Group LLC
08.2013 - 04.2015

Swim Instructor, Deck Supervisor, Office Inventory

De Anza Cupertino Aquatics
01.2001 - 01.2008
Jena Gillin