Summary
Overview
Work History
Education
Skills
Timeline
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Jena Hallenbeck

Amsterdam,NY

Summary

Dynamic Assistant Manager at Stewart's Shops with a proven track record in conflict resolution and strategic scheduling. Expert in performance management and employee training, fostering a motivated team environment. Successfully implemented quality control measures, enhancing operational efficiency and customer satisfaction. Adept at multitasking and maintaining compliance in fast-paced settings.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Stewart's Shops
Charlton, Ny
06.2018 - Current
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented quality control measures to uphold company standards With internal audits.
  • Strategically created scheduling for employees and managers through day to day, busy holidays, and requests off.
  • Conducted regular performance reviews to identify improvement areas for employees.
  • Monitored employee attendance, timekeeping, and payroll records for accuracy.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.

Education

High School Diploma -

Galway CSD
Galway, NY
06-2015

Skills

  • Conflict resolution
  • Performance management
  • Strategic scheduling
  • Effective communication
  • Staff delegation
  • Compliance
  • Recruitment and hiring
  • Timekeeping management
  • Quality control
  • Verbal and written communication
  • Employee performance evaluations
  • Strategic thinking
  • Multitasking and organization

Timeline

Assistant Manager

Stewart's Shops
06.2018 - Current

High School Diploma -

Galway CSD

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