Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jena Harris

Fort Mill,SC

Summary

Results-oriented professional with a track record of promoting excellence, brand, and continuous growth. Proven expertise in team-building through instruction, facilitation, and consultation. Exceptional attention to detail and ability to manage multiple projects simultaneously.

Overview

13
13
years of professional experience

Work History

Communications and Publications Coordinator

MorningStar Ministries
Fort Mill, SC
10.2023 - Current
  • Ensuring compliance with internal company policies and procedures, as well as applicable publishing laws.
  • Managing and supervising the process for new music release, ensuring adherence to proper procedures for obtaining mechanical licenses, copyrights, and distributing royalties.
  • Managing the assignment of ISBNs to new publications and ensuring registration with the U.S. Copyright Office.
  • Collaborating with management on strategies for improving productivity within the organization.
  • Creating reports outlining progress of various projects within the department.
  • Planning and coordinating department events, meetings, and activities.
  • Providing administrative support to department directors.
  • Providing necessary guidance and assistance to interdepartmental staff members.
  • Organizing and maintaining filing systems for all documents related to the department's operations.
  • Developing and implementing departmental policies and procedures to ensure compliance with company standards.
  • Actively participating in weekly team meetings to discuss current initiatives.
  • Facilitating interdepartmental collaboration by providing guidance on project-related tasks.
  • Managed timely triage of customer inquiries.

Proofreader/Editorial Assistant

MorningStar Publications
Fort Mill, SC
08.2019 - Current
  • Assisting the Managing Editor with proofreading and editing of forthcoming publications, meeting all deadlines successfully.
  • Correcting typos in printed materials before going into the production phase.
  • Skilled in utilizing Microsoft Word and Adobe Acrobat software.
  • Maintaining detailed records of changes made during the proofreading process.
  • Performing quality control checks on all proofs prior to release.
  • Collaborating with the Managing Editor on content revisions needed to meet editorial standards.

Newsroom Manager

MorningStar Journal News
Fort Mill, SC
02.2022 - 10.2023
  • Managed newsroom staff and daily operations, overseeing news aggregation processes while maintaining strict adherence to AP-style standards.
  • Researched, verified information, and composed show notes for a weekly news program; served as co-anchor on the show.
  • Trained interns on news aggregation process and WordPress usage.
  • Worked closely with senior executives to create impactful initiatives and broaden program's scope.

Office Manager/Registration Administrator

MorningStar University
Fort Mill, SC
06.2019 - 02.2022
  • Administered and managed student admissions and enrollment; liaison between students, instructors, and MSU leadership; maintain student information – including schedules, finances, and official transcripts.
  • Managed and maintained office procedures, including purchase orders, responding to emails, scheduling meetings for MSU Director, and triaging interoffice communications with other departments.
  • Planned yearly events, such as the Christmas Formal and Graduation.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Provided training to new hires on office policies and procedures.

Connect Group Director

Crossroads Community Church
03.2017 - 08.2018
  • Oversaw and supported existing Connect Groups, providing leaders with necessary resources.
  • Produced and distributed weekly materials, and assisted with social media posts.
  • Worked closely with the lead pastors for guidance and direction for overall success and growth.

Client Support Specialist, Level 1

Automatic Data Processing (ADP)
01.2015 - 03.2017
  • Provided clients with in-depth knowledge of Workforce Now's technical and functional aspects to enhance utilization and meet their specific requirements.
  • Proactively sought client inquiries, assessed collateral effects in adjacent areas, employed comprehensive troubleshooting strategies and offered multiple resolution options.
  • Identified opportunities to improve customer service procedures and implemented changes accordingly.
  • Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.

Assistant Manager/Lead Barista

Buona Caffe Artisan Coffee Roaster
06.2013 - 01.2015
  • Supervised opening procedures and operations; created efficiency and standardization of protocols, promoted the brand, and provided excellent customer service.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Delegated work to staff, setting priorities and goals.

Lead Personal Trainer, Group Fitness Manager, Nutrition Coach, and Group Fitness Instructor

Augusta Kroc Corps Community Center
08.2011 - 06.2013
  • Managed personal trainers' schedules and provided oversight for training regimens for clients and trainers' certification compliance; created Group Fitness monthly schedule, managed instructors' compliance, provided support for all group fitness staff and clientele.
  • Consulted with and created custom nutrition programs for clients, provided ongoing support and education.
  • Taught weekly group fitness classes and maintained my required certifications.

Education

Bachelor of Science, Dietetics/Food Service Mgt -

Georgia Southern University
Statesboro, Georgia

Skills

  • Administration and Organization
  • Meticulous Proofreading
  • Event Planning
  • Functional/Technical Training
  • Excellent Soft-Skills
  • Critical Thinking
  • Relationship Building – Internal & External
  • Analysis & Troubleshooting
  • Group Fitness Instructor

Affiliations

After a productive day at work, I love heading outside to recharge. Now that I’m an empty-nester, I have more time to enjoy beach volleyball doubles, bouldering, and top-rope belaying—activities that keep me active and connected with great people. Health and wellness have always been important to me, and they’ve helped shape a fulfilling personal and professional life for over 30 years.

Timeline

Communications and Publications Coordinator

MorningStar Ministries
10.2023 - Current

Newsroom Manager

MorningStar Journal News
02.2022 - 10.2023

Proofreader/Editorial Assistant

MorningStar Publications
08.2019 - Current

Office Manager/Registration Administrator

MorningStar University
06.2019 - 02.2022

Connect Group Director

Crossroads Community Church
03.2017 - 08.2018

Client Support Specialist, Level 1

Automatic Data Processing (ADP)
01.2015 - 03.2017

Assistant Manager/Lead Barista

Buona Caffe Artisan Coffee Roaster
06.2013 - 01.2015

Lead Personal Trainer, Group Fitness Manager, Nutrition Coach, and Group Fitness Instructor

Augusta Kroc Corps Community Center
08.2011 - 06.2013

Bachelor of Science, Dietetics/Food Service Mgt -

Georgia Southern University

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Jena Harris