Jena Hilaski
Allegan
Summary
Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Aetna
Southfield, MI
11.2025 - Current
- Coordinated comprehensive care plans with multidisciplinary teams to enhance patient outcomes and satisfaction.
- Evaluated patient needs, implementing targeted interventions to promote health and manage chronic conditions.
- Collaborated with community resources to facilitate smooth transitions of care for patients post-discharge.
- Led case reviews and developed strategies to address barriers, improving access to healthcare services.
- Educated patients and families on disease management, treatment options, and available support resources.
- Managed complex cases requiring interdisciplinary communication to optimize treatment plans and patient engagement.
Registered Nurse
Trinity Health Emergency Department
Grand Rapids, Michigan
10.2014 - 11.2025
- Assessed patient needs and provided timely nursing interventions in high-pressure environments of main and freestanding emergency departments.
- Utilized analytical skills and interpersonal abilities to deliver high-quality care and support for patients.
- Executed responsibilities in triage, fast track, and trauma, ensuring efficient patient assessment and treatment.
- Facilitated organization and execution of discharge planning education and care plans.
- Directed nursing operations as Charge Nurse in Byron Center Emergency Department.
- Orientating and training new graduates and new hire staff
Registered Nurse
Mercy Health Hospital Hauenstein Center
Grand Rapids, Michigan
07.2013 - 10.2014
- Assessing and caring for patients in the neurology department: general medicine and step down
- Collaborating with other members of the multidisciplinary team to plan, practice, and organize patient care
- Organizing and assisting with discharge planning and care plans
- Educating patients and families on health related subjects
- Overseeing and administering medications and treatments prescribed by the Physician, maintaining hospital policies and procedures
- Evaluating, addressing, documenting, and reporting changes/symptoms/abnormalities of patient condition to the physician; intervening as necessary and appropriately within scope of practice
Education
Bachelor's Degree - Science of Nursing
Calvin College
Grand Rapids, Michigan05-2013
Skills
- Registered Nurse License State of Michigan
- BLS Certified
- Charge Nurse Experience
- Care coordination
- HIPAA compliance
- Chronic disease management
- Multidisciplinary approach
- Triage
Timeline
RN Case Manager
Aetna
11.2025 - Current
Registered Nurse
Trinity Health Emergency Department
10.2014 - 11.2025
Registered Nurse
Mercy Health Hospital Hauenstein Center
07.2013 - 10.2014
Bachelor's Degree - Science of Nursing
Calvin College