JENA PETERSON
San Francisco,CA
Summary
Hardworking team member with a strong work ethic and the ability to work independently. Strong organizational and intrapersonal skills with experience in enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Dockhand
Homewood High and Dry Marina
06.2022 - 08.2023
- Seasonal summer position
- Participated in a course to receive my California Boater Card
- Ensured all dock safety procedures were followed and safety equipment was operational
- Assisted forklift drivers in the safe movement of boats
- Created a welcoming environment for customers and assisted them during departure/arrival
- Worked as a team with the staff to create an efficient work environment.
Hostess
Sunnyside Restaurant & Lodge
06.2022 - 08.2022
- Created a seamless connection between customers and staff members
- Facilitated seating arrangements, waitlists, and reservations
- Used professionalism to resolve all conflicts.
Sales Associate
Athleta, GAP INC.
05.2020 - 12.2021
- Developed customer service skills through training and practice
- Completed tasks in sales, opening, closing, stocking, and product management.
Delivery Driver and Marketing
Matilda's Bloombox
05.2021 - 08.2021
- Assisted in the production of shipment product
- Facilitated product delivery to Bay Area customers
- Created and distributed advertisements
- Compiled data and information on target communities to grow the business
- Communicated with customers to ensure satisfaction and increase engagement.
Education
Bachelor of Science - Kinesiology Pre-Physical Therapy
San Diego State University
San Diego, CA05.2024
High School Diploma -
St. Ignatius College Preparatory
San Francisco, CA05.2020
Skills
- Customer Service
- Effective Communication
- Time Management
- Organization Skills
Timeline
Dockhand
Homewood High and Dry Marina
06.2022 - 08.2023
Hostess
Sunnyside Restaurant & Lodge
06.2022 - 08.2022
Delivery Driver and Marketing
Matilda's Bloombox
05.2021 - 08.2021
Sales Associate
Athleta, GAP INC.
05.2020 - 12.2021
Bachelor of Science - Kinesiology Pre-Physical Therapy
San Diego State University
High School Diploma -
St. Ignatius College Preparatory
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