Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jena Rohrbacher

San Diego,CA

Summary

Food service professional with expertise in food safety and customer service. Proven track record of maintaining high sanitation standards and improving customer satisfaction. Strong attention to detail and commitment to excellence in service delivery.

Overview

23
23
years of professional experience

Work History

Food Service Worker

Arco
Santee, California
08.2024 - 03.2025
  • Executed food preparation while strictly adhering to safety and sanitation standards.
  • Operated kitchen equipment efficiently during peak service periods.
  • Ensured compliance with health regulations when handling food products.
  • Followed food safety protocols for sanitation, handling, and storage of food items.

Clothes Tagger

Lakeside cleaners
Lakeside, California
10.2023 - 09.2024
  • Tagged garments for inventory and customer orders with precision.
  • Maintained clean, organized tagging workspace during each shift.
  • Executed regular cleaning tasks including vacuuming, dusting, and sanitizing counters.
  • Inspected clothing items to ensure adherence to quality standards.

QA Lead

Chili's Restaurant
Santee, California
05.2020 - 02.2023
  • Efficiently coordinated food orders between kitchen and service staff to enhance workflow.
  • Ensured timely meal delivery to customers during peak hours to maximize satisfaction.
  • Promptly communicated special customer requests to kitchen staff for accurate preparation.
  • Consistently maintained cleanliness and organization in expediting area to promote safety.

Server

Ranch House Cafe
Santee, California
09.2019 - 09.2020
  • Delivered exceptional customer service to elevate dining experiences.
  • Collaborated with kitchen staff to ensure timely fulfillment of orders.
  • Managed cash register and processed payments with high efficiency.
  • Maintained cleanliness and organization of dining area consistently.

Team Manager

Cocos Restaurant
El Cajon, California
07.2002 - 11.2015
  • Facilitated interdepartmental communication to improve collaboration and workflow efficiency.
  • Developed schedules that ensured timely completion of projects.
  • Provided training and support, fostering team motivation toward objectives.
  • Monitored daily workflow for compliance with established policies and procedures.
  • Resolved customer complaints effectively while maintaining high customer service standards.

Education

GED -

Ged Online
01-2026

Skills

  • Food safety practices
  • Customer service excellence
  • Cleaning and sanitizing techniques
  • Plating and portion control
  • Verbal and written communication
  • Food service industry knowledge
  • Cash handling proficiency

References

References available upon request.

Timeline

Food Service Worker

Arco
08.2024 - 03.2025

Clothes Tagger

Lakeside cleaners
10.2023 - 09.2024

QA Lead

Chili's Restaurant
05.2020 - 02.2023

Server

Ranch House Cafe
09.2019 - 09.2020

Team Manager

Cocos Restaurant
07.2002 - 11.2015

GED -

Ged Online

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