Summary
Overview
Work History
Education
Skills
Timeline
Generic

JeNae Montague

Sales/Project Management
Sandy,UT

Summary

Dynamic Sales Executive with 20 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

Overview

14
14
years of professional experience

Work History

Sales Executive & Vendor Relations

Miro Jewelers
Denver, Colorado
12.2014 - 08.2021
  • Provide outstanding customer service, establish and develop strong long term customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Handle customer’s inquiries and complaints in timely professional manner.
  • Work directly with Vendors for all matters to include; ordering, marketing, incentive programs, manufacture defect issues & COOP funds.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Coordinate schedules, appointments and bookings.
  • Promote sales by assisting customers with custom design and offering suggestions with product knowledge and custom design.
  • Ability to communicate professionally in person and by phone.
  • Increased sales by closing 86% of proven customer sales.
  • Provided sales feedback to management to address concerns in sales reports
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Key Holder, Sales Associate

Peek Kids Boutique
Lone Tree, Colorado
06.2014 - 12.2015
  • Supervise employees to complete tasks and achieve goals in absence of store management.
  • Manage sales floor and retail sales by: addressing guest concerns, coaching employees and mitigating product loss in absence of store management.
  • Ensure that daily merchandising flexing process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening or closing.
  • Open and closes store following proper procedures documented in opening and closing operations checklist.
  • Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
  • Execute lead cashier responsibilities such as return, exchange and check approvals, issue of merchandise vouchers and performs retail tips per Peek policy.
  • Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in consistent manner, stays current and up-to-date on all store systems.
  • On average contributed 50% of sales, out of staff of 5.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Transaction Manager - Home Staging

Re/Max Professionals, Prima Group
Denver, Colorado
09.2013 - 10.2014
  • Home Staging for Real Estate Clients.
  • Acting as liaison between and coordinate with real estate agents, clients, appraisers, inspectors, and mortgage brokers throughout transaction.
  • Handling all sales and listing transactions from under contract through closing.
  • Coordinating all closing activities.
  • Ensuring all documents are in compliance (e.g., executed and initialed correctly, signed by all parties, required disclosures are secured & compliant).
  • Maintaining files and production, coordination and processing of all information and documents pertaining to each transaction.
  • Monitoring and assessing progress of transaction so that deadlines were met and contingencies are released.
  • Performing administrative and clerical duties including setting home and inspection appointments.
  • Creating outside home brochures, Just Listed/Sold postcards and social media brochures.

General Manager

NestFresh Eggs/Hidden Villa Ranch
Denver, Colorado
08.2011 - 07.2013
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff members.
  • Communicating values, strategies, and objectives.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assigning accountabilities, planning, monitoring, and appraising job results.
  • Developing incentives; developing climate for offering information, opinions and providing educational opportunities.
  • Developed strategic plans by studying technological and financial opportunities.
  • Allocating resources, reviewing progress and making mid-course corrections.
  • Coordinating actions with corporate staff.
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies.

Project Coordinator - Office Manager - Web Design

Price A. Building
Centennial, CO
06.2008 - 04.2011
  • Integrated logistics systems into company processes to improve operations and manage work orders and price changes.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Tracked all hours and expenses to keep project on task and within budgetary parameters.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Up-sale accessories after initial order as well as ordering building components.
  • Developing office procedures and policies.
  • Manage all aspects of A/R, A/P and billing through Quick Books.
  • Negotiate variations in pricing of Steel Buildings and Accessories.
  • Interview and hire prospective clerical employees.
  • Maintain employee & contractors timesheets and write paychecks.
  • Assist in all areas of operation as requested by President of Company.
  • Increased accessories sales by 50% with exceptional customer service skills.
  • Created, designed and managed accessories marketing emails to generate new customers and drive company revenue.

Education

High School Diploma -

Viewmont High School
Bountiful, UT
07-1995

Skills

  • Business development and planning
  • Time management
  • Leadership
  • Entrepreneur
  • Sales funnel development
  • Sales proficiency
  • Hard-working mindset
  • Team Player
  • Multi-tasking strength
  • Strategic selling
  • Self-motivated professional

Timeline

Sales Executive & Vendor Relations

Miro Jewelers
12.2014 - 08.2021

Key Holder, Sales Associate

Peek Kids Boutique
06.2014 - 12.2015

Transaction Manager - Home Staging

Re/Max Professionals, Prima Group
09.2013 - 10.2014

General Manager

NestFresh Eggs/Hidden Villa Ranch
08.2011 - 07.2013

Project Coordinator - Office Manager - Web Design

Price A. Building
06.2008 - 04.2011

High School Diploma -

Viewmont High School

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JeNae MontagueSales/Project Management