Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline

Jenae Rowe

Euless,TX
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective in overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning with strong organizational skills eager to secure entry-level position. Ready to help achieve your company goals.

Overview

18
18
years of professional experience

Work History

Senior Project Manager

Lumio
07.2022 - Current
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.

Sales Development Representative

Podium
08.2021 - 07.2022
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Achieved and exceeded monthly and annual sales targets.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.

Sales Associate Team Leader

CreditRepair.com Inc.
09.2018 - 08.2021
  • Able to get 100 sales in 15 days
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques
  • Solved customer challenges by offering relevant products and services

Front Desk Clerk and Night Auditor Supervisor

Washington School House Hotel
01.2016 - 09.2017
  • Responsible for balancing the revenue and expense transactions.
  • Controlled cash and credit card payment transactions at the front desk to successfully reduce errors.
  • Managed front desk maintenance of client records and lab data.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Interviewed, hired, coached and developed front office associates

Supervisor of Operations

General Dynamics
06.2013 - 03.2016
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques. Certified in training department for interviewing / Off-site interviewing and training, with recruiting.
  • Quality Monitoring and Appeals
  • Head of POD Incentives and Rewards Program
  • Head of Diversity Program

Customer Service Representative Supervisor

ACS
09.2011 - 06.2013
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Supervised large teams with guidance, support and direction for high-quality customer care.
  • Onboarded and trained customer representatives to meet performance and service goals.
  • Coached and mentored service representatives to deliver polite, professional customer interactions.

Deli/Cashier/Bakery/Sales Associate Supervisor

Wal-Mart
09.2005 - 08.2009
  • Supervision of 5 to 10 Deli/Bakery Associates
  • Strictly followed sanitation and food safety guidelines.
  • Trained cashiers on organizational policies, cash handling, and customer service to maintain a highly skilled team.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards

Education

Associate of Science - Sports Management

Salt Lake Community College, Salt Lake City, UT
2025

High School Diploma -

Hunter High School, West Valley City, UT
06.2005
  • Honor Roll

Skills

  • Change Management Process
  • Scheduling Releases
  • Agile Principles
  • Project Records
  • Project Management Body of Knowledge (PMBOK)
  • Managing Multiple Projects
  • Project Plan Development
  • Schedule Coordination
  • KPI Tracking
  • Subcontracting Management

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Project Manager - Lumio
07.2022 - Current
Sales Development Representative - Podium
08.2021 - 07.2022
Sales Associate Team Leader - CreditRepair.com Inc.
09.2018 - 08.2021
Front Desk Clerk and Night Auditor Supervisor - Washington School House Hotel
01.2016 - 09.2017
Supervisor of Operations - General Dynamics
06.2013 - 03.2016
Customer Service Representative Supervisor - ACS
09.2011 - 06.2013
Deli/Cashier/Bakery/Sales Associate Supervisor - Wal-Mart
09.2005 - 08.2009
Salt Lake Community College - Associate of Science, Sports Management
Hunter High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Jenae Rowe