Jenah Jameson

As the Member Relations Assistant, I was responsible for processing membership transactions, understanding all CCCA resources and responding to inquiries from members and the public as well as supporting the retention efforts of CCCA.

• Organized and maintained filing systems for documents and records.
• Provided administrative support to senior management team.
• Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
• Greeted visitors, clients and guests in a professional manner.
• Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
• Entered data into databases accurately and efficiently.
• Gathered and sorted data for reports and files.
• Used filing systems to improve document management and organization.
• Handled confidential information with discretion and integrity.
• Maintained positive working relationship with fellow staff and management.
• Received and distributed mail, letters and packages.
• Handled incoming calls and directed callers to appropriate department or employee.

• Open the clinic daily, making sure all areas are clean, organized, and ready for patients.
• Maintain a positive, encouraging attitude throughout the day.
• Care for patients needs to be done to the best of my ability.
• Schedule, cancel, and rearrange appointments. Answer the phone with proper etiquette throughout the day, and respond to voicemails.
• Maintain office flow and transition from room to room with patients.