Summary
Overview
Work History
Education
Skills
Certification
Community Engagement & Professional Leadership
Timeline
Generic

Jenal Dumas

Milton,Vermont

Summary

Dedicated Clinical Supervisor with extensive experience leading crisis response, reentry support, and community-based treatment initiatives at the intersection of mental health, substance use, and public safety. Skilled in program development, supervision, and stakeholder collaboration, with a proven record of fostering partnerships across law enforcement, corrections, healthcare, and community organizations to improve outcomes for high-risk populations. Currently serving as CARES Team Clinical Supervisor for the Burlington Police Department, overseeing crisis intervention, case management, and long-term stabilization services. Known for strong leadership, clinical expertise, and commitment to trauma-informed, person-centered care that advances equity, public health, and community safety.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CARES Team Clinical Supervisor

Burlington Police Department
03.2024 - Current
  • Provide clinical supervision, case consultation, and professional development for CARES clinician, ensuring compliance with NASW/NAADAC ethical standards and state regulations.
  • Lead a multidisciplinary crisis response team addressing mental health, substance use, homelessness, and high-utilizer cases.
  • Respond to 911 calls and community referrals, utilizing de-escalation, crisis intervention, and harm reduction strategies.
  • Conduct screenings and assessments for incarcerated individuals nearing release; coordinate referrals and build reentry support teams.
  • Perform crisis assessments in the community, collaborating with law enforcement, fire, and hospitals to facilitate voluntary/involuntary psychiatric admissions.
  • Co-respond with the fire department on suicide and overdose calls, providing support to individuals, families, and bystanders.
  • Collaborate with various community partners to support individuals in their community, at home, and in schools.
  • Participate in the Federal Re-entry and Recovery Court sessions, team meetings, and focused my time on stability and re-integration in the community.
  • Oversee direct clinical care and case management, implementing trauma-informed, person-centered approaches to reduce ER visits and law enforcement interventions.
  • Facilitate trainings on de-escalation, crisis intervention, boundaries, and alternative responses.
  • Manage program operations, including fiscal oversight, data tracking, quality assurance, and interagency collaboration.

Treatment Court Clinician

Chittenden County Treatment Court
10.2022 - 03.2024
  • Provided clinical services and case coordination for participants enrolled in Treatment Court (e.g., Drug Court, Co-Occurring Court, and Mental Health Court dockets), focusing on individuals with co-occurring mental health and substance use disorders.
  • Conducted comprehensive mental health and substance use assessments to identify treatment needs, risk factors, and appropriate interventions.
  • Developed and monitored individualized treatment plans in collaboration with participants, treatment providers, probation officers, and the court team.
  • Participated in weekly multidisciplinary Treatment Court meetings, providing clinical recommendations and progress updates to assist with judicial decision-making.
  • Facilitated psychoeducational groups focused on substance use disorders, promoting awareness, coping strategies, and relapse prevention.
  • Delivered crisis intervention, relapse prevention support, and advocacy to address barriers to compliance and promote participant stability.
  • Facilitated connections to community resources, including housing, counseling, recovery supports, and vocational services, to improve long-term outcomes and reduce recidivism.

Program Manager

Developmental Services
11.2019 - 10.2022
  • Conducted needs assessments and secured funding to support individuals with intellectual and developmental disabilities.
  • Authored and maintained Individual Support Plans, monitoring notes, and compliance documentation in electronic health records.
  • Coordinated care logistics, including staff scheduling, medical transportation, employment support, and community integration.
  • Led and coached direct support staff, providing supervision, real-time feedback, and problem-solving in complex situations.
  • Applied person-centered planning to develop individualized support strategies that promoted independence and quality of life.
  • Collaborated with external agencies (e.g., Department of Corrections, Vocational Rehabilitation, Project Hire, Department for Children and Families) to expand access to services and ensure continuity of care.
  • Maintained professional boundaries and contributed to interdisciplinary team meetings, home visits, and ongoing training.

MSW Internship

Jarrett House
05.2019 - 11.2019
  • Facilitated psychoeducational groups, individual counseling sessions, and treatment evaluations to support client recovery and growth.
  • Participated in weekly supervision, house meetings, and clinical rounds, contributing to multidisciplinary treatment planning.
  • Gained hands-on experience in intakes, referrals, and safety/crisis planning, ensuring client well-being and continuity of care.
  • Applied evidence-based interventions, including de-escalation and redirection techniques, to manage challenging behaviors.
  • Expanded clinical knowledge through Relias training modules and independent research to strengthen professional competencies.

Intensive Community Support Worker

Howard Center
02.2017 - 11.2019
  • Provided community-based support to clients with intellectual disabilities and co-occurring mental health diagnoses, promoting independence, social engagement, and problem-solving skills.
  • Applied Person-Centered Thinking and Planning to tailor interventions to individual strengths and goals.
  • Encouraged and reinforced the use of Dialectical Behavior Therapy (DBT) skills during escalations to support emotional regulation and crisis management.
  • Documented client progress through daily logs and electronic health records, ensuring accuracy and compliance.
  • Maintained professional boundaries while fostering trust and therapeutic relationships.
  • Actively engaged in team meetings, home visits, supervision, and ongoing training to support collaborative care and professional growth.

Education

Ph.D. - Criminal Justice: Law And Public Policy

Walden University
Minneapolis, MN
01-2027

MSW - Advanced Clinical Practice - Forensic

Walden University
Minneapolis, MN
02.2021

M. Ed - Early Childhood Education

Champlain College
Burlington, VT
08.2017

B.S - Business Management

Champlain College
Burlington, VT
12.2014

High School

Fair Haven Union High School
Fair Haven, VT
06.2004

Skills

  • Flexible and adaptable

  • Critical thinking

  • Organizational skills

  • Active listening

  • Calm under pressure

  • Teamwork and collaboration

  • Great communication skills

  • Program Development

Certification

  • LICENSED ALCOHOL AND DRUG COUNSELOR (LADC) License Number: 151.0134222
  • NON-LICENSED & NON-CERTIFIED PSYCHOTHERAPIST Roster Number: 097.0135009

Community Engagement & Professional Leadership

External Practicum Instructor

First Year Graduate Intern, UVM - September 2025


  • Attended monthly meetings with students, field liaisons, and on-site supervisor.
  • Provided individual supervision and mentorship to support student learning and development.
  • Guided student in completing and applying their learning agreement.
  • Support the student with assignments that incorporate anti-oppressive practices.
  • Helped the student connect special education and social work practice.
  • Encouraged broader analysis of policy, funding, theory, and practice in relation to fieldwork.


Health Fair Participant

FCI Berlin, Berlin, NH - July 2023 & July 2025


  • Engaged with incarcerated men during correctional facility health fairs.
  • Discussed mental health practices and supportive strategies.
  • Brought in activities, coloring pages, and other resources for participants to use independently.
  • Promoted overall wellness, coping skills, and positive reentry support.


Interdisciplinary Collaborator

AHEC Scholars, Larner College of Medicine, UVM - October 2024


  • Partnered with AHEC Scholars (community engagement program) at UVM’s Larner College of Medicine.
  • Supported and engaged four 4th-year medical students during a two-week community-focused course with field experiences.
  • Presented the role of community-based programs in addressing mental health and substance use needs.
  • Educated future healthcare providers on the importance of community resources and services in reducing ER overutilization and strengthening the healthcare system.
  • Supported discussions on collaborative research studies, impact reports, and system-change initiatives to improve health outcomes in Burlington.

Timeline

CARES Team Clinical Supervisor

Burlington Police Department
03.2024 - Current

Treatment Court Clinician

Chittenden County Treatment Court
10.2022 - 03.2024

Program Manager

Developmental Services
11.2019 - 10.2022

MSW Internship

Jarrett House
05.2019 - 11.2019

Intensive Community Support Worker

Howard Center
02.2017 - 11.2019

B.S - Business Management

Champlain College

Ph.D. - Criminal Justice: Law And Public Policy

Walden University

MSW - Advanced Clinical Practice - Forensic

Walden University

M. Ed - Early Childhood Education

Champlain College

High School

Fair Haven Union High School

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