Hi, I’m
Jena'Marie Roberge
Pensacola
Summary
Registered Nurse with 4 years of experience working in high-volume, fast-paced hospital settings as a Phlebotomist. Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
10
years of professional experience
1
Certification
Work History
Baptist HealthcarePensacola, FL
Registered Nurse, Progressive Care Unit
09.2025 - Current
Job overview
- Delivered comprehensive patient care in fast-paced progressive care unit environment.
- Monitored vital signs and assessed patient conditions to ensure timely interventions.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on disease management and post-discharge instructions.
- Prevented complications by closely monitoring vital signs and promptly responding to changes in patient status.
- Actively participated in continuing education opportunities to stay current on best practices in progressive care nursing techniques and technologies.
- Increased efficiency in the Progressive Care Unit by effectively prioritizing tasks and managing time.
- Facilitated smooth transitions of care by thoroughly documenting patient information and providing detailed handoffs during shift changes.
Baptist HealthcarePensacola, FL
Phlebotomist Technician II
01.2021 - Current
Job overview
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists.
Innerlight SurfPensacola, FL
Sales Associate
03.2020 - 04.2022
Job overview
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Shift leader for opening and closing various company locations
Gulf Breeze Firestation 33Gulf Breeze, FL
Volunteer Firefighter
08.2016 - 08.2019
Job overview
- Administered first aid and conducted emergent response management.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Inspected fire and life safety systems and equipment for proper placement at properties.
- Assisted with regular maintenance of firefighting equipment.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Responded to emergency calls and provided medical assistance to injured individuals.
Education
The University of West Florida
Bachelor of Science from Interdisciplinary Sciences of Biology And Computer
Pensacola State College
from Nursing
08-2025
University Overview
- Dean's List Spring '25
- 3.71 GPA
Pensacola State College
Associate of Arts from Science
05-2022
University Overview
- Elected to Officer for FITT & WELL Club in 2022
Gulf Breeze High School
High School Diploma
05-2019
Skills
- Anatomy
- Health education
- Sanitation and sterilization
- Venipuncture
- Patient identification
- Quality control
- Infection control
- Recording data
- Sample preparation
- Specimen labeling
- Medical records review
- Direct patient care
- Vital signs monitoring
- Medication and IV administration
- Patient assessments
- Strong clinical judgment
- Patient education and counseling
- Patient assessment
- Documentation and charting
- Infection control measures
- Wound care
- Patient care
- Patient monitoring
- Care plan development
- Telemetry monitoring
Certification
- BLS certification
- NIHSS stroke certification
- ACLS certification
Timeline
Registered Nurse, Progressive Care Unit
Baptist Healthcare
09.2025 - Current
Phlebotomist Technician II
Baptist Healthcare
01.2021 - Current
Sales Associate
Innerlight Surf
03.2020 - 04.2022
Volunteer Firefighter
Gulf Breeze Firestation 33
08.2016 - 08.2019
The University of West Florida
Bachelor of Science from Interdisciplinary Sciences of Biology And Computer
Pensacola State College
from Nursing
Pensacola State College
Associate of Arts from Science
Gulf Breeze High School
High School Diploma